<Anchor> A



report came in that he was late finding out that someone had taken a loan of tens of millions of won using his social security number from a savings bank he did not even trade with.



The savings bank said it was an employee's mistake, but reporter Jung Da-eun covered how this happened.



<Reporter> In



March of last year, Mo Jo found a strange thing while checking his existing loan history to get a loan for living expenses.



It is stated that he received a loan of 29 million won in August 2018 from NH Savings Bank, which had never opened an account.



[Mo Jo / Loan victim: There was no transaction itself. It was very very frustrating. Because it's embarrassing for someone who doesn't trade in the second financial sector.] In



the process of protesting to the savings bank, I found an absurd fact.



In August 2018, Mr. Cho sold the right to sell a new officetel to Mr. A, but he changed his name to Mr. A on the list of applicants for a mid-payment group loan, but left his resident number as it is, so Mr. Cho was treated as a loan. .



[Mr. Jo / Loan victim: I found out through this opportunity that the financial company does not have such a computerized and systematic device even when it comes to touching the customer's money.]



Ask a credit rating agency before loan approval to see if it is suitable for a loan was judged, but this time too, only Jo's resident number was sent and passed without the name.



Cho claimed that he suffered inconvenience and damage, such as using a credit card loan with a high interest rate due to the loan limit that was maintained for nearly two years.



NH Savings Bank said it was an employee's mistake and corrected the loan information immediately after a complaint was filed.



[NH Savings Bank official: There is this process of paying interest at the trust company, and there is no overdue or such bad transactions, so I don't think we found any abnormalities.]



Also, we are discussing compensation with Mr. He added that the system that validates the input of personal information errors has been improved.



(Video editing: Lee Hong-myeong, VJ: Jung Min-goo)