<Anchor>



It is not a person who assigns and evaluates orders to delivery workers, but the AI ​​of each company.



They claim to calculate the exact delivery time and distance based on big data, but in fact, grunge reporter Jeon Hyung-woo verified it with Rider Union.



<Reporter> A



delivery worker has been assigned an order.



You must receive rice noodles from a restaurant in Euljiro, Seoul, and deliver them to your home in Pyeongchang-dong, Jongno-gu.



The distance indicated by the delivery app was 4.3 km.



Receive the goods and depart.



After passing through the downtown road and passing through the traffic lights several times,



[Delivery worker: It will probably take more than 30 minutes without driving between cars because I have to go through Gwanghwamun, which is very clogged.] After



exiting the tunnel, we finally arrived in Pyeongchang-dong.



When I checked the actual distance I ran on the navigation system, it was 8.4km, twice the distance the app told me, and it took me almost 10 minutes longer than the app.



[Delivery worker: If you say you have to travel 3 or 4 km, you lose more than 50,000 to 60,000 won a day.]



This time, I followed the traffic laws and delivered.



I obeyed the signal until the end, and drove at a speed of 50 km/h on large roads and 30 km/h on narrow roads.



Originally, an average of 4 deliveries were delivered in an hour, but the number of deliveries has been reduced to two.




[Delivery worker: Just while delivering (platform company), the control center said 'Food is out in advance. I urge you to deliver it quickly.] If



you arrive later than the estimated arrival time advertised by the app, your customer rating will be lowered and you will be forced to violate the law.



An unreasonable system that not only differs from the actual working environment, but also demands free additional labor from delivery drivers.



The labor community is demanding that platform companies disclose delivery assignments, set fees, calculate future ratings, and dispose of them.



This part was also included in the Platform Employee Protection Act proposed in March, but there was a proviso that it was not necessary to provide information about business secrets when it harms the interests of the company.



[Song Myung-jin / Head of Platform Labor at the Korea Federation of Trade Unions: Regarding the obligation to provide information, the proviso clause needs to be deleted or a standard for determining whether legitimate interests are infringed (it is necessary)]



There is concern that the provisions of the law may not be effective. Comes out.



(Video coverage: Kang Dong-cheol, video editing: Won-hee Won)