According to the findings of Orange's internal investigation, 11,800 calls, or 11% of the total, were not routed during the blackout on June 2, between 4:45 p.m. and midnight. "This malfunction is the consequence of a bug in the software of the 'calls servers'", that is to say the technical equipment which manages the interconnection between the IP network and the old analog network, indicated Orange in a statement.
Orange's internal investigation confirms that a software "bug" was at the origin of the national breakdown of emergency numbers last week, during which at least five deaths occurred, the operator announced on Friday.
According to the findings of the investigation, 11,800 calls, or 11% of the total, were not routed during the blackout on June 2, between 4:45 p.m. and midnight.
"This malfunction is the consequence of a bug in the software of the + calls servers +", that is to say the technical equipment which manages the interconnection between the IP network and the old analog network, Orange indicated in a report. communicated.
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