Chinanews.com, May 28. According to the website of the China Banking and Insurance Regulatory Commission, in order to further promote the insurance industry to do a good For the sense of gain and happiness of the insured people, the China Banking and Insurance Regulatory Commission recently issued the "Notice of the General Office of the China Banking and Insurance Regulatory Commission on Regulating Insurance Companies' Participation in Pilot Services for the Long-Term Care Insurance System" (hereinafter referred to as the "Notice").
The "Notice" mainly includes the following contents: First, it puts forward clear requirements for insurance companies' professional service capabilities, project bidding management, business risk management and control, information system construction, and nursing institution management.
The second is to consolidate the main responsibility of insurance companies, strengthen business and service process management, and strengthen internal supervision and accountability.
The third is to increase day-to-day supervision, standardize operation and service behavior, and clarify key issues for investigation and rectification.
The fourth is to encourage industry associations to play a role in formulating service specifications and standards, building service evaluation systems, and building industry exchange platforms.
In the next step, the China Banking and Insurance Regulatory Commission will further guide the industry to improve professional capabilities, improve service quality, strengthen compliance with laws and regulations, standardize business behavior, and effectively protect the legitimate rights and interests of the insured people.
Continue to support industry associations to play their role as self-regulatory organizations, promote resource integration and sharing, and enhance industry service efficiency.