China News Service, Beijing, May 7 The reporter learned from China National Railway Group Co., Ltd. (hereinafter referred to as China Railway Group) that from April 29 to May 6, the 8-day national railway "May 1st" holiday transportation was successfully concluded. .

During the holiday transportation period, the passenger and freight volume continued to operate at a high level. The national railways sent a total of 117 million passengers, an increase of 11.54 million or 11% over the same period in 2019; the national railway sent 83.17 million tons of cargo, an increase of 10.56 million tons from the same period in 2020. An increase of 14.6%.

Among them, from May 1 to 5, during the five days of the holiday, the national railways sent a total of 78,502,800 passengers; the national railways sent a total of 52.64 million tons of goods.

  According to the person in charge of the Transportation Department of the National Railway Group, the May 1st holiday is the first long holiday since my country's epidemic prevention and control situation has stabilized this year. Passengers have a strong willingness to travel, and there is a concentrated flow of "compensated" family visits and sightseeing tours. The railway department has increased capacity allocation, improved service quality, strictly implemented various epidemic prevention and control measures, and met the travel needs of passengers to the greatest extent. One is to do everything possible to increase capacity. Give full play to the advantages of the developed and perfect road network, implement peak train operation diagrams, increase the number of major cities, major cities and key tourist cities by adding high-speed rail trains, multiple EMUs, and common-speed passenger cars with trailer vehicles. And the transportation capacity to Beijing, Shanghai, and Guangzhou. In the high-speed rail sections of Beijing-Guangzhou, Beijing-Shanghai, and Beijing-Harbin, where passenger flows are particularly concentrated, a large number of temporary passenger trains and night high-speed trains have been opened in accordance with the operation mode of the Spring Festival train. Reasonably adjust the maintenance plan of EMUs and passenger cars, maximize the utilization rate of EMUs and passenger cars, and make full use of the resources of EMUs and passenger cars. During the eight days of transportation during the May 1st holiday, the national railways operated an average of 10,848 passenger trains per day, of which 11,416 passenger trains were operated on the highest peak day on May 1. The second is to vigorously improve service quality. On the basis of conscientiously doing all the basic services, we will further improve service measures and strive to improve the travel experience of passengers. Improve the catering service level of general-speed buses, expand the channels and varieties of meals; increase the service for key passengers of the elderly, the young, the disabled, and pregnant, and unblock the traditional service channels such as ticket sales at the station window and manual ticket inspection to ensure the travel needs of the elderly and offline people ; Increase entry and exit security inspections, ticket inspection channels, and strengthen connections with municipal transportation such as buses, subways, and taxis; fully equipped with 12306 customer service representatives to handle passenger inquiries and complaints in a timely manner, and provide passengers with appointments and convenient entry and exit, pick-up and drop-off stations And other personalized services. The third is to strengthen various safety measures. Strictly control the overcrowding of trains, implement relevant regulations on ticket sales as planned, and strictly prevent serious overcrowding caused by short-term trains and short-term supplements. Strict safety inspections, strengthen comprehensive management of station and train security, and maintain good station and train order. The fourth is to strictly prevent and control the epidemic situation of train stations and not to relax. Strictly implement epidemic prevention measures such as temperature measurement of stations and vehicles, ventilation and disinfection, reminding passengers to wear masks, and make every effort to create a safe and healthy travel environment.

  The person in charge introduced that during the May 1st holiday, the railway department strengthened the organization of passenger transportation while strengthening the organization of cargo transportation to ensure the supply of key materials for the national economy and people’s livelihood. The national railway loaded 170,700 vehicles per day, an increase of 14.9% year-on-year, maintaining the increase in freight transport. The amount of good momentum. During the holidays, the leading comrades of the National Railway Group Party Group went to the front line to inspect and sympathize. Party members and cadres at all levels of the railway were on their posts. They went to the front line for research and guidance. They listened to the opinions and suggestions of passengers, cargo owners and employees face-to-face. The achievements of party history learning and education are reflected in the enhancement of festival transportation organizations and the improvement of service quality.