(Xinhua Hot Comment) Online car-hailing platform: please give the public an explanation
Xinhua News Agency, Hefei, May 6th, title: Online ride-hailing platform: please give the public an explanation
Xinhua News Agency reporters Dai Wei and Hu Rui
Recently, the news that some online ride-hailing platforms concealed high commissions was exposed, triggering heated discussions among netizens.
Passengers report that taxis are getting more and more expensive, and drivers lament that it is getting harder and harder to make money.
The online car-hailing platform, which should have made travel more convenient, is now often blocking passengers and drivers. No one wants to see such results.
The focus of the contradiction is that the service fee charged by the online car-hailing platform is the platform commission.
Many drivers complain that online car-hailing platforms are gradually transforming into “rent collection platforms”.
According to a survey conducted by Xinhua News Agency reporters, some online ride-hailing platforms drew more than 20%, sometimes as high as 50%.
Faced with such "platform hegemony", online ride-hailing drivers are "trapped in the system", and passengers can only exchange services at higher prices.
In recent years, some online ride-hailing platforms have taken advantage of their relative monopoly position to increase service rates and other means to extract high profits from drivers and passengers, causing an imbalance in the relationship between platforms and users.
As a for-profit organization, online car-hailing platforms charge service fees for nothing.
But what should be the percentage of the rake?
How should the rake be calculated?
How to balance the interests of all parties?
These issues are still unclear.
What is puzzling is that, in the face of media suspicion and public concern, online car-hailing platforms still keep secret on key issues, treating them as "commercial trump cards" that cannot be shown to others, and attempting to continue to vaguely "make huge profits" in their words.
In fact, in 2019, relevant departments issued a document requiring online car-hailing platform companies to proactively disclose the pricing mechanism and maintain a reasonable and relatively stable price increase standard.
Up to now, there is still no online car-hailing platform to give a reasonable explanation to the public on the issue of the commission.
Online ride-hailing platforms can "calculate" in the sun, but cannot "calculate" in the dark.
Relevant management departments should also do what they should.