China News Service, May 7th. A few days ago, a screenshot of China Life's promotion of "Customer Accidental Death Received 1.2 Million" was circulated on the Internet, causing netizens to question.

On the 7th, the Chongqing Branch of China Life Insurance Co., Ltd. issued a statement of apology through its WeChat official account.

  The statement stated that in the process of making large payments to the family of an accidentally deceased customer by the Yongchuan branch of the Chongqing branch, the relevant staff performed improper propaganda behavior, which caused a bad impact. This expressed deep concern to the family of the customer and the general public. Deep apologies.

  The statement pointed out that the company has sincerely apologized face-to-face and obtained understanding to the family of customers, and at the same time dismissed the branch manager, and carried out criticism and education of other relevant personnel.