Xinhuanet, Beijing, April 28 (Reporter Ran Xiaoning) On April 28, China Life issued an investigation report on the official website of China Life regarding the online real-name report of former employee Zhang XX, the then-Manager Sun XX of the Nenjiang branch in Heihe City, Heilongjiang Province.
The notification stated that some of the issues reported by Zhang XX are true.
Based on the results of the investigation, China Life severely dealt with 8 people including Sun Moumou, then manager of the Nenjiang branch.
The report shows that China Life attaches great importance to the issue of reporting and set up a special investigation team to rush to the local area for a two-month in-depth investigation.
After investigation, during Sun's tenure, the Nenjiang branch had problems in comparing with bank savings products and promising additional benefits when selling annuity insurance products.
Based on the results of the investigation, China Life severely dealt with the relevant persons responsible: Sun Moumou, then manager of the Nenjiang branch, was dismissed; Huang Moumou, the then general manager of the Heihe branch, was dismissed; The six responsible persons of the company will be held accountable.
China Life further stated that it will take this as a warning, draw inferences from one another and conduct a comprehensive investigation. Once discovered, various violations of discipline and regulations will be investigated and dealt with strictly and will not be tolerated. It will continue to operate in compliance with laws and regulations to effectively protect the rights and interests of consumers.
With the rapid development of China's economy and the increase in social risk awareness, consumers have gradually increased their attention to insurance.
Behind the concern about this incident, it reflects the public's concern about the chaos in the insurance industry market.
China Life launched an investigation in the first time to report the problems that occurred in the operation and management of grassroots branch companies on the Internet, and dealt with it seriously, and responded to the public's concerns, which reflected the determination and attitude to solve the problem.
Under the general trend of the country to expand the opening of the insurance industry and strengthen supervision, state-owned financial and insurance companies are constantly strengthening their own construction, sticking to the origin of insurance protection, actively promoting comprehensive risk management, and striving to achieve more standardized and high-quality development.
The full text of the notification is as follows: