China News Service, April 22. On April 22, Ping An Insurance (Group) Co., Ltd. of China (hereinafter referred to as "Ping An of China", "Ping An", "Group" or "Company", stock code: Hong Kong Stock Exchange 2318 , Shanghai Stock Exchange 601318) today announced its results for the three-month period ending March 31, 2021.

　　In the first quarter of 2021, as the domestic epidemic prevention and control achieved significant results, the company's traditional offline exhibition activities gradually resumed, but the foundation for the domestic economic recovery is not yet solid, and non-rigid consumer demand is still in a recovery growth stage, which will guarantee the company for a long time. The impact of the type of business has not yet been completely eliminated.

By strengthening risk management and control, deepening reforms, and comprehensively promoting digital transformation, the company actively deploys the future and lays a solid foundation for long-term sustainable and healthy development.

In the first quarter of 2021, the company’s net profit attributable to shareholders of the parent company was 27.223 billion yuan, a year-on-year increase of 4.5%; operating profit attributable to shareholders of the parent company increased by 8.9% year-on-year to 39.120 billion yuan; basic operating income per share was 2.21 yuan, A year-on-year increase of 8.9%; annualized operating ROE reached 20.0%.

The scale of Ping An's personal customers continued to grow. As of the end of March, the number of Ping An's personal customers exceeded 220 million, an increase of 1.0% from the beginning of the year; among them, the number of personal customers holding contracts with multiple subsidiaries was 84.57 million, accounting for 38.3%.

In the first quarter of 2021, the scale of integrated financial financing for group businesses increased by 84.9% year-on-year.

　　The strategy of Ping An Medical and Health Ecosystem accelerated its implementation.

Ping An Smart Healthcare effectively serves the regulatory authorities and empowers medical institutions by providing solutions such as public health management, medical institution supervision, AskBob doctor station, clinical assistance decision-making, intelligent imaging, and chronic disease management.

As of the end of March 2021, it has covered 161 cities, empowered more than 37,000 medical institutions, and benefited approximately 750,000 doctors.

At the same time, Ping An has developed close cooperation with local medical insurance bureaus. In the first quarter of 2021, it won the bid for 7 provincial-level medical insurance platform construction projects.

　　On the same day, the company held the second meeting of the twelfth session of the board of directors to deliberate and pass the "Proposal on Review of Participation in the 2021 Long-term Service Plan" and "Proposal on Review of the Participation in the 2021 Core Staff Shareholding Plan". The personal wishes of the company’s core talents. There are 90,960 employees who voluntarily participate in the company’s 2021 long-term service plan, and the total amount of participating funds is RMB 4,184,409,500, which is derived from the salary payable by employees; voluntary participation in the company’s 2021 core staff shareholding plan There are a total of 1,754 employees, and the total amount of participating funds is 670,303,200 yuan, which is derived from the legal income of the employees and the amount of performance bonuses.

"Finance with temperature" promotes healthy business development: the value of new business of life insurance and health insurance increased by 15.4% year-on-year, the operating profit of property insurance increased by 15.2% year-on-year, the bank's operations were sound and sound, and asset quality continued to be optimized

　　In order to meet the needs of customers, the company has increased the promotion of annuity products, and at the same time continuously improved the guarantee product system, through "products + services" to create "warm products" to promote the healthy development of the business.

In the first quarter of 2021, the life insurance and health insurance business achieved new business value of 18.980 billion yuan, an increase of 15.4% year-on-year; operating profit increased steadily by 4.2% year-on-year to 25.580 billion yuan.

At the same time, the Ping An Life Insurance reform project has entered the stage of comprehensive promotion and implementation.

In terms of “channel 1+4”, Ping An Life continued to deepen the reform of digital channels, focusing on four major projects including digital sales department, activity management, digital recruitment, and smart training. Make dynamic adjustments to the basic management methods of agents; in terms of "product 1+4", Ping An Life continues to implement the "product + service" strategy, and is customer-centric, providing customers with one-stop medical services; through the deployment of health management, slow Four major services, including disease management, critical illness management, and pension management, are going all out to create "warm insurance".

　　The quality of the property insurance business remained excellent.

In the first quarter of 2021, due to the comprehensive reform of auto insurance, insurance premium rates will drop; at the same time, Ping An Property & Casualty continues to optimize its customer base structure and strengthen risk screening.

In the first quarter of 2021, Ping An Property & Casualty achieved original insurance premium income of 66.175 billion yuan, a year-on-year decrease of 8.8%; the overall comprehensive cost ratio was 95.2%, a year-on-year decrease of 1.3 percentage points; operating profit was 5.119 billion yuan, a year-on-year increase of 15.2%; As the largest car service app in China, the "Good Car Owner" APP has exceeded 133 million registered users as of the end of March 2021, an increase of 5.1% from the beginning of the year.

　　The asset allocation of the insurance fund investment portfolio continued to be optimized, and the asset-liability matching management continued to improve.

As of March 31, 2021, the company's insurance fund investment portfolio reached 3.78 trillion yuan, an increase of 1.1% from the beginning of the year.

In the first quarter of 2021, the annualized net investment return rate of the insurance fund investment portfolio was 3.5%, and the annualized total investment return rate was 3.1%.

　　The banking business was operating steadily and improving, and asset quality continued to be optimized.

In the first quarter of 2021, it achieved operating income of 41.788 billion yuan, a year-on-year increase of 10.2%; net profit was 10.132 billion yuan, a year-on-year increase of 18.5%.

As of the end of March 2021, Ping An Bank’s management of retail customer assets (AUM) was 2,802.610 billion yuan, an increase of 6.8% from the beginning of the year; the number of retail customers was 110,399,400, an increase of 3.0% from the beginning of the year; at the same time, Ping An Bank’s non-performing loan ratio was 1.10%, a year-on-year increase of 6.8%. A decrease of 0.08 percentage points at the beginning of the year; provision coverage ratio of 245.16%, an increase of 43.76 percentage points from the beginning of the year.

Significant progress has been made in optimizing the cost of liabilities. As of the end of the first quarter of 2021, the average deposit cost ratio was 2.06%, a year-on-year decrease of 0.36 percentage points; the average daily balance of retail demand deposits increased by 18.5% compared with the same period last year; the average daily balance of corporate demand deposits was compared with last year An increase of 26.5% over the same period.

The group's technology strategy continues to deepen, and the technology business maintains rapid development

　　As of the end of March 2021, the company's technology patent applications have increased by 1,100 from the beginning of the year, reaching a total of 32,512, ranking among the forefront of international financial institutions.

In addition, in the first quarter of 2021, Ping An won four championships in the International Semantic Evaluation Contest (SemEval-2021); and won one sub-champion in the International Medical Questions and Answers Evaluation (MEDIQA 2021) competition.

　　Ping An Group's technology strategy continues to deepen, and its technology business maintains rapid development. In the first quarter of 2021, the total revenue of technology business is 23.824 billion yuan, a year-on-year increase of 20.1%.

　　As an important component of the group's healthcare ecosystem, Ping An Good Doctor has its own medical team of over 2,000 people assisted by artificial intelligence as its core, while integrating offline healthcare service networks to provide users with integrated online and offline healthcare services.

In January 2021, the "Ping An Good Doctor" APP was officially renamed "Ping An Health" APP. At the same time, an insurance business unit was established to comprehensively promote in-depth online business cooperation with insurance companies such as Ping An Health Insurance Co., Ltd., and provide users with one stop Online medical "health + insurance" services in a comprehensive, all-round, and full-process.

　　Ping An Medical Insurance Technology is committed to becoming a smart technology company that fully empowers the medical and health ecosystem. With industry-leading medical insurance management, medical management, health management, and disease management experience, it fully empowers the medical and health ecosystem.

In the first quarter of 2021, Ping An Medical Insurance Technology won the bid for 7 provincial-level medical insurance platform construction projects.

　　Lufax Holdings is one of China’s leading technology-based personal financial service platforms. In the field of retail credit, Lufax Holdings creates an “aggregated model” personal loan service platform to efficiently connect borrowers and financial resources to jointly serve small and micro businesses. Business owners provide simple and fast borrowing services; in the field of wealth management, Lufax Holdings conducts in-depth product cooperation with financial product providers, and builds an intelligent operating system based on technological capabilities, and uses AI technology to achieve intelligent matching between customers and products. The broad middle class and wealthy people provide diversified and customized wealth management products and services.

　　OneConnect is China’s leading business technology cloud service platform for financial institutions. It has formed a “horizontal integration” product line from SaaS to IaaS in the fields of banking, insurance, and investment. Full-process services from customer, risk management, operation management to smart operation, as well as end-to-end technical services from data management, core systems to cloud platforms, provide financial institutions with comprehensive technological empowerment.

Since 2017, OneConnect has invested more than 3.8 billion yuan in research and development, and its annual research and development investment accounts for more than 40% of revenue.

As of the end of December 2020, OneConnect has served nearly 700 banks and more than 100 insurance institutions, covering more than 100 cooperative institutions in 20 countries and regions overseas, and has cooperated with the Science and Technology Regulatory Bureau of the China Securities Regulatory Commission and China Insurance Asset Management. Industry Association, China Insurance Assets Registration and Trading System Co., Ltd., Shenzhen Stock Exchange, Hainan Provincial Finance Bureau, etc. have signed strategic cooperation agreements or provided technology services; in overseas markets, OneConnect also serves as the Hong Kong Stock Exchange and Singapore Securities Exchanges, etc. provide technological services.

Since its establishment, OneConnect has continued to promote innovation in the financial technology business, with a total of 4,846 patent applications worldwide, and it has been shortlisted in KPMG’s “Top 50 Fintech Companies in China” for three consecutive years.

　　Autohome is China's leading automotive Internet service platform.

At the end of 2020, Autohome obtained the control of daily car auctions, actively promoted strategic coordination and integration, and laid out a used car trading ecosystem.

On March 15, 2021, Autohome was listed on the main board of the Hong Kong Stock Exchange.

　　The Ping An Smart City business has been promoted in 152 cities in China and many countries and regions along the “Belt and Road”.

In terms of the construction of digital government superior government, the smart government integration platform helps the government to improve the level of urban governance, and the smart citizen service integration platform helps the government to promote the "Internet + government service" reform.

In terms of the construction of digital economy, the integrated platform of enterprise digital operation provides consulting and planning, operation management, training, data governance and application services.

In terms of building a digital society to benefit the people, as of the end of March, the cumulative number of registered users of the integrated intelligent citizen service platform exceeded 35 million, and the cumulative number of visits exceeded 2.6 billion; the cumulative number of individual users served by the Ping An Vocational Education Platform exceeded 55 million, and the cumulative number of training participants The number of learners exceeded 1.22 billion times.

　　Ma Mingzhe, Chairman of Ping An of China, said that 2021 is the 100th anniversary of the founding of the Communist Party of China and the first year of the country's 14th Five-Year Plan. It will also be a year of special importance in the modernization process after China has built a well-off society in an all-round way. The company adheres to the bottom line of law-abiding operation, adhering to the purpose of "Regulations + 1", and further improves the level of compliance management; at the same time, it continues to actively respond to the call of the party and the state, insists on making progress while maintaining stability, and continues to deepen "finance + technology" and "finance + ecology" Strategy, practice the concept of “professionalism makes life easier, technology makes finance warmer, and medical treatment makes life better”, centering on the business policy of “deepening reform, sustainable growth, and deploying the future”, using financial technology and medical ecological power to create Warm products and services create value for shareholders and customers and contribute to social development. "