<Anchor> As
there was controversy that KT's high-speed Internet service actually slows down significantly, the government decided to investigate all three telecommunications companies. We are paying expensive usage fees for faster speeds, but we will also look at whether the carrier has deliberately lowered the speed.
Reporter Kim Ki-tae's report.
<Reporter>
Internet quality problems have risen to the surface due to accusations from a famous YouTuber.
It means that the speed of KT's 10GB BPS products has actually experienced a drop in quality to 100 megaBPS, which is about 1/100th level.
The 10GBPs Internet fee is 88,000 won per month, 4 times more expensive than 100MBPS.
[YouTuber Itseop: I called the customer service center. I got an answer saying,'Since the server or modem has been initialized remotely, the speed can come out well.' Then, 30 minutes later, when I measured the speed, 10 Gbps again came out well.]
KT apologized, "There was an error in setting some customer speed information during equipment expansion and replacement of the 10 Giga Internet." 178 customers using 10 Giga Explained that the damage was confirmed by 24 people in the middle.
Even in the clarification of KT, suspicion about the intentionality of slowing down continued.
An industry official raised the possibility of a problem with the service itself, saying, "KT, which has strengths in wired communication, has not changed its infrastructure, but has taken too much drive to expand optical cable subscribers."
The government announced a thorough investigation of KT, as well as all Internet services such as SKB and LGU+.
The target of the survey is also expected to be expanded to all Internet products.
[Kim Hyun/Vice Chairman of the Korea Communications Commission: If there is a legal problem, we will deal with it properly as the public's consensus is great.] It
is an analysis that the distrust of the Internet speed frequently experienced by users raised the wave.
(Video editing: Yumira, screen source: YouTube channel ITSub Itsub)