Due to a system failure on the 28th when Mizuho Bank's ATMs = automatic teller machines became unavailable all over the country, the Financial Services Agency requested banks to report the cause and prevention of recurrence based on the "report request order". We have decided on a policy to issue.
According to the people concerned, the customer could not withdraw the deposit, and the bankbook and cash card could not be taken out from the ATM, and he was waiting for a long time.
The Financial Services Agency is expected to request Mizuho Bank to provide detailed reports on the causes of system failures and a series of responses.