Through the department's website and the "Dubai Rest" application

Dubai Land will complete 1.4 million digital services in 2020

  • Dubai Land pursues a digital transformation to support the smart Dubai vision.



The Dubai Land Department announced yesterday that it has completed more than 1,400,000 digital services for its customers during the year 2020, through its smart channels, namely the department’s website and the “Dubai Rest” application, as part of the digital transformation process that the department is pursuing to support Dubai’s smart vision in a tangible way, consistent with the objectives of the Dubai Paperless Strategy, in addition to its endeavors to establish a culture of creativity and innovation in the department, and to provide innovative creative services.

A real estate destination

The Director General of the Department, Sultan Butti bin Mejren, said that «Dubai Lands» seeks to make the Emirate of Dubai the first real estate destination in the world in innovation, confidence and happiness.

He added: “Based on this vision, we continue to provide and enhance our innovative and smart services, keeping pace with the latest relevant global systems, which contributes to the consolidation of a culture of innovation and digital transformation, which in turn is reflected in the transparency of the procedures provided to customers, which is a fundamental basis for the development of the real estate sector. And to provide a safe, healthy and supportive environment for the various aspects of the real estate sector in the emirate.

Digital transformation

In turn, the CEO of Emirates Real Estate Solutions - the technical arm of "Dubai Land", Khalifa Al-Zareem Al-Suwaidi, said that the aforementioned data on the number of digital services in the past year reflects the great role played by "Dubai Land" through its technical arm, "Emirates Solutions Company." Real Estate », in developing the services of all institutions and sectors of the department, and presenting them within advanced electronic templates that contribute to the implementation of all transactions of various kinds with greater effectiveness, speed and accuracy, pointing out that this saves time and effort for dealers.

Al Suwaidi affirmed that work will continue during the current year to strengthen the services system of the Dubai Land Department, and to promote the employment of artificial intelligence as one of the directions in supporting the department's march towards a complete digital transformation.

Digital services

The list of digital services that have been completed in 2020 included: application for an execution case, a rental status sheet, verification of the validity of the electronic card, a request to disburse a payment from a project completion account, a request for registration of real estate companies ’evaluation data, a request for issuing a certificate of the customer’s property statement, looking for companies Real estate management, course request, initial sale registration request, initial cancellation registration request, service allowance approval request, real estate permit application, real estate management contract cancellation request, sale registration application associated with a preliminary mortgage, initial claim request, in addition to other miscellaneous services.

Dubai Land affirmed that different categories of customers can apply for any of the department’s services electronically, whether through the website or through the “Dubai Rest” application available on the “Apple” and “Google” stores.

Top 10 most popular services through the «Dubai Rest»

1- Inquiry about the status of a real estate project (my project): (Display real-time information about

Project completion ratios, project details, and project inspection reports).

2- Rent index.

3- Main Board: (My real estate portfolio and real estate details).

4- Real Estate Violations System: Registration of a real estate complaint.

5- Real estate transactions.

6- Brokers' details and broker information.

7- Verify the certificate of ownership.

8- Dispositions: (request to issue a map, request to issue a certificate between properties

Customer (To Whom It May Concern), Ejari Services, Payment of Services Fees).

9- Inquiries from the concerned parties: (management companies, evaluation companies).

10- Follow up on the case from the Rental Disputes Settlement Center.


transparent procedures based essential for the

development of the

real estate sector.

Promote innovative services that keep pace with the latest global systems.

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