China News Service, Guangzhou, February 23 (Tang Guijiang Xian Yuhang Yan Lubo) A reporter learned from the Guangzhou branch of the People’s Bank of China on the 23rd that in 2020, financial dispute mediation organizations across Guangdong accepted a total of 1,522 applications for mediation, an increase of 3.39 times compared with the same period last year. The amount was RMB 3.206 billion; 1356 cases were successfully mediated, with a mediation success rate of 89.15%, of which 265 cases were judicially confirmed.
Improve the diversified financial dispute resolution mechanism
Judicature should be the last line of defense to resolve social conflicts and disputes. Financial dispute mediation organizations take the lead in courts and arbitrations. The establishment of a smooth mediation, arbitration, and connection mechanism can effectively reduce the consumption of judicial resources.
Under the auspices of the mediator, both parties in conflict voluntarily conduct consultations on an equal footing, which is more conducive to settle disputes and rebuild harmony.
In 2020, the Guangdong Financial Dispute Mediation Organization will continue to establish a lawsuit and mediation work mechanism with local courts, and further submerge the lawsuit and mediation mechanism to the county (district) area.
As of the end of 2020, all prefectures and cities in the province have established a mechanism for intermediation and coordination with intermediate courts, and Guangzhou, Huizhou, Yunfu and other places have achieved full coverage of basic courts.
In addition, Guangzhou and Shantou Financial Dispute Mediation Organizations have established mediation and docking mechanisms with Guangzhou Arbitration Commission and Shantou Arbitration Commission respectively.
In September 2020, the Zhuhai Financial Commission was entrusted by the Hengqin New District Court to successfully mediate a loan dispute between Cai, a Macau resident, and a pawn company in Zhuhai, and Wang, a mainland resident, in accordance with the spirit of the agreement. This is Guangdong-Macao Finance Since the establishment of the dispute mediation cooperation mechanism, the first mainland financial dispute mediation organization has successfully resolved a cross-border financial dispute case.
Actively promote the professional construction of mediation organizations
The resolution of financial disputes is related to the vital interests of the people. Doing a good job in financial dispute mediation is a prerequisite to ensuring that the mediation organization is professional, neutral and fair.
Under the guidance of the Guangzhou Branch of the People’s Bank of China, various regions in Guangdong have actively promoted the professional construction of financial dispute mediation organizations. As of the end of 2020, all regions and cities in the province have established financial dispute mediation organizations. Among them, 17 cities have established independent financial dispute mediation committees. The corresponding "Regulations for Mediation" and "Administrative Measures for Mediators" have been established to independently carry out the mediation of financial disputes within the jurisdiction in accordance with the law.
The financial commissions of Guangzhou and other places also extended the scope of dispute acceptance from "financial consumption disputes" to "financial disputes", and included all disputes over contracts and tort liability arising from financial business between equal civil and commercial entities into the scope of mediation.
To do a good job in mediating financial disputes, professional and high-quality mediators are the first.
By the end of 2020, the province's financial dispute mediation organization has a total of nearly 600 full-time and part-time mediators. Some mediators also have the status of arbitrators, and the types of mediators are continuously enriched.
Localities regularly provide training for mediators to continuously improve the professional level of the mediator team.
Top-level design helps to greatly improve the efficiency of dispute resolution
In order to further promote the diversified financial dispute resolution mechanism in Guangdong, the Guangdong Higher People’s Court, the Guangzhou Branch of the People’s Bank of China, the Guangdong Banking and Insurance Regulatory Bureau, and the Guangdong Provincial Financial Supervision Bureau jointly formulated and issued the Implementation Opinions on Mechanism Construction", focusing on platform construction, model innovation, mechanism improvement, work standards, etc., carried out a comprehensive refinement, and established a leading group for the construction of a diversified financial dispute resolution mechanism at the provincial level to further improve various departments The division of labor and coordination mechanism will comprehensively promote the organization and implementation of diversified financial dispute resolution work to ensure that the work is implemented in practice.
In addition, financial dispute mediation organizations such as Zhuhai, Foshan, Dongguan, Huizhou, and Zhaoqing have worked closely with local courts to establish a one-stop mediation platform of "court acceptance + financial commission mediation + court judicial confirmation". Among them, Zhuhai, Dongguan, Yunfu, etc. Financial dispute mediation organizations actively promote the establishment of litigation docking studios in local courts to maximize the convenience of parties.
For parties with special requirements, the Guangzhou Financial Commission also dispatched mediators to the courts and arbitration committees to participate in mediation, and organize mediation on rest days, so as to think about what the parties think, rush to the parties, and quickly resolve conflicts and disputes.
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