UnionPay releases 2020 mobile payment report
QR code payment users accounted for 85%
Beijing, February 1st (Reporter Ge Mengchao) China UnionPay released the "2020 Mobile Payment Security Survey Report" on the 1st. This is the 14th consecutive year that China UnionPay has joined hands with commercial banks and payment institutions to track and investigate consumer mobile payments in China. Safe behavior.
The report shows that with the continuous development of information technology, mobile payment has penetrated into all areas of life. 98% of respondents regard mobile payment as their most commonly used payment method, an increase of 5 percentage points from the previous year.
Among them, QR code payment users accounted for 85%, an increase of 6 percentage points compared with 2019.
"The convenience of mobile payment has been the primary consideration for respondents when they choose mobile payment for three consecutive years, followed by habitual use, discounts, and promotional activities. Mobile payment has gradually penetrated into people's daily lives." Wang Yu said.
Wang Yu said that with the rapid development of new business formats and new models, offline payment scenarios have migrated and extended to more consumption scenarios such as webcasting and medical payment.
The report shows that 30% of respondents will often use webcast to shop.
Emerging online payment platforms are organically integrated with offline vendors, vegetable farms, fruit shops and other small physical stores, which are favored by residents.
The report also disclosed the situation of online fraud in mobile payment. In 2020, the situation of online fraud improved compared with 2019. Only 8% of respondents suffered economic damage from online fraud, a decrease of 4% compared with 2019. .
However, three-quarters of the people said they had received fraudulent information, and 80% of them came from SMS channels.
"People's Daily" (Version 10, February 02, 2021)