<Anchor> It is a
friendly economic time.
Reporter Kim Hye-min is also here today (2nd).
Reporter Kim, today we’re going to talk about delivery food, right?
<Reporter>
Yes, what kind of food do you usually have to deliver?
<anchor>
Well.
I think I order pizza, chicken, and a lot of things that I usually order a lot.
<Reporter>
Yes, a delivery company did a survey this time about what kind of food our Korean people ordered a lot last year.
For the bunsik, I ordered Tteokbokki the most.
Among Korean dishes, beef and vegetable porridge was the most popular.
For lunch, I preferred Jajangmyeon to Jjambbong.
In addition, Koreans liked pork feet more than bossam, and pizza delivered half and half pizza, and coffee delivered Americano the most.
I also enjoyed seasonal foods, and in March, the search for mountain octopus increased significantly, in July, the search for baeksuk, the whole fish in September, and in November, the search for gwamegi increased.
There are also foods that are addictive on rainy days.
When it rains, the search for pajeon and group battle has increased.
<Anchor>
Definitely, the types of food delivered recently have become very diverse.
This is probably because of the corona, the delivery culture has changed a little, but is there a delivery culture that has changed a bit lately?
<Reporter>
Yes, when you order food delivered like this, you eat late-night snacks. This concept was strong, but because of Corona 19, it was difficult to leave home due to work from home.
In addition, orders that were concentrated in a specific area spread widely without separating between many offices and residential areas. Now, meals that were solved outside are ordered and eaten directly at home or in the office.
In particular, with the increase in working from home, the proportion of ordering brunch menus in the morning increased by nearly 10 percentage points.
The case of delivering only one serving also increased by 8.7 percentage points in October last year compared to January last year.
As customers' orders for food delivery increased, restaurants that did not deliver food began to package and deliver.
These days, taiyaki bread and roasted sweet potatoes, which I had to find and eat, are all delivered.
<Anchor>
Delivery has become a real everyday thing, I don't think this is an exaggeration.
By the way, reporter Kim has a story like this, I think I heard the story too, but there was a story like that the price of the food in our delivery app and the price of food sold in the store are different. Is it really?
<Reporter>
Yes, there are not many samples of this, but I think you have experienced a lot, so I will introduce you in detail today.
A consumer group surveyed 65 delivery restaurants in the Gangnam area of Seoul, and found that 37, that is, more than half of them sell food in delivery apps is more expensive than in stores.
All five of the cafes and dessert stores were priced higher than the stores in the delivery app, and four out of five were more expensive for Korean food, late-night snacks, and bento stores.
On the other hand, franchise stores, where consumers know the price well, said that there was little or no price difference.
It is speculated that some companies made the delivery cost a little cheaper and reflected this in the food price.
In addition, the delivery app raises the price of food and deceives the consumer, as if giving a discount coupon as an event and lowering the price.
When ordering food, do not order directly from the delivery app. It seems like a portal site, but it would be better to do a search first, check how much you sell, and pack it yourself if you want to make a difference.
<Anchor>
I think that's really better.
Reporter Kim, and with this increase in deliveries recently, there are many stories about delivery riders being struck by some apartment complexes.
By the way, you have even entered a petition with the NHRCK?
<Reporter>
Yes, the behavior of some apartment complexes that try to enjoy the convenience of delivery without thinking about the hard work of the delivery workers is frowning.
Sometimes they only have to carry things on foot.
They even prevented them from wearing hard hats or coats, saying they were preventing crime.
Let’s take a look at reporter Park Jae-hyun’s report.
<Reporter Park Jae-hyun> A
delivery order came from an apartment in Yongsan-gu, Seoul.
[It's the heaviest one.] I
hurried to the apartment, but I can't even access the elevators in the underground parking lot used by residents.
[Apartment security guard: (It's very heavy, this one.) Only the car goes in here.]
I went to the security room far away to get access, and asked me to register my personal information and leave my personal belongings.
[Apartment security guard: I'll give you the key if you leave it to me.] It
usually takes 5 minutes, but this apartment took 20 minutes.
I can't stand the hard stuff.
You may be denied boarding a regular elevator or glare you for smelling food.
[Motorcycle delivery man A: Are you saying that I smell?
I heard it wrong, but I think so.
For no reason, I become more constricted...
.] It is
said that there are even times when you are treated as criminals.
[Motorcycle delivery man B: Take off your helmet, so your face is photographed by CCTV.
I asked why I took off my coat, and I could hide the weapon inside...
.] The
400 surveyed said that 76 apartments in Seoul are forcing people to deliver on foot or use freight elevators within the complex.
Delivery workers decided to file a complaint with the Human Rights Commission today, saying that this regulation is an act of discrimination that violates the right to equality.
In <Anchor>
, this is discrimination.
What kind of psychology do you think is underlying this discrimination?
<Base>
Wouldn't they behave like this because they see delivery workers as potential criminals?
It's a
bit bitter watching
<Anchor>
.
In the future, we will continue to watch how the results of the NHRCK complaint come out.