Saudi Arabia limits remote customer service jobs to citizens

Today, the Saudi authorities announced the restriction of remote customer service professions to their citizens in an effort to create new job opportunities for Saudis.

The Ministry of Human Resources said on its Twitter account that it had decided to "limit the professions and jobs of remote customer service to Saudis, whether through direct or indirect contracting."

The decision targets all professions "that provide in call centers remote customer service, whether by phone, e-mail, chat, or social media, direct interaction and others."

The ministry added that the decision to limit citizens' remote customer service jobs, which has increased dramatically since the emergence of the Coronavirus, aims to “create more job opportunities for Saudis and help them improve their income level.

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