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Unlike in Hamburg and many other federal states, appointments for corona vaccinations in Schleswig-Holstein are not assigned centrally by the Association of Statutory Health Insurance Physicians, but rather by the ticketing and concert experts Eventim.
The reason for the decision was the experience of the company from Bremen, said a spokesman for the Ministry of Health in Kiel.
According to the ministry, the company is able to provide “a limited good”, i.e. vaccination appointments, even when the number of inquiries is high.
The experiences so far have been positive.
In recent weeks, many federal states had to struggle with overstrained booking systems when allocating vaccination appointments.
In Hamburg and Baden-Württemberg, for example, which use the hotline of the Association of Statutory Health Insurance Physicians, there were complaints about poor accessibility and poor service quality.
It was not until Monday that the system in North Rhine-Westphalia was overloaded again when the booking of vaccination appointments was activated for people over the age of 80.
"Huge logistical and organizational task"
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Schleswig-Holstein's Minister of Health Heiner Garg (FDP) calls the vaccination campaign an unprecedented "huge logistical and organizational task".
In addition, there are possible problems, such as the current reduced supply of vaccine doses, which must be responded to quickly.
If you want to fulfill the promise of the federal government, around 3.4 million vaccination appointments would have to be awarded in Schleswig-Holstein alone at the end of the summer, according to Garg.
"It is important to us to get the existing vaccine to the people as soon as possible."
His spokesman compared the rush to the start of ticket sales for an international pop star's tour: “Within a minute, more than 4000 appointments were reserved in shopping carts.
At the top of the registration process, according to Eventim, there were up to 3225 clicks per second on Impfen-SH.de. “It makes sense to use software that is also used at major events such as the soccer world championship.
The scheduling of appointments is actually “not that different from major events,” said Alexander Ruoff, Eventim's Chief Operating Office.
"That means limited capacities, ideally many interested parties." You are used to that, the system in Schleswig-Holstein is stable and efficient.
In the meantime there are also first orders from Austria and Brazil.
"But we are also in talks with other federal states and European countries, from Finland to Italy," said Ruoff.
"Today we can practically pull the system out of the drawer."
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The Munich-based company Eventim has lost its most important business area due to the Corona crisis and the absence of major events and concerts.
Therefore, it is now a matter of taking advantage of the opportunities that arise from the Corona crisis, said Ruoff.
He did not want to comment on the costs of the vaccination appointment service.
No figures were given in the Kiel Ministry either.
"They depend on the usage, that is, the number of calls and the number of online bookings," it just said.