ICBC joins forces with the police to intercept multiple online financial frauds

As the Spring Festival is approaching, be sure to hold your "money bag" tight

　　Reporter May Dan

　　"This time it is really thanks to the staff of ICBC. If they weren't responsible and professional enough, my money would really have been cheated by those scammers!" Recently, ICBC Hangzhou Qingchun Road Sub-branch received it. The pennant sent by the citizen Mr. Feng-"Guarantee the huge sums of money without surprises and dangers, and peace of mind to work hard."

　　At the end of the new year and the beginning of the year, Internet fraud emerged in an endless stream, and bank branch staff became more vigilant.

Recently, ICBC Hangzhou Qingchun Road Sub-branch intercepted a number of fraud incidents one after another and successfully kept the citizens' pockets.

Exchange 1.8 million yuan for stocks

Bank employee alarmed and intercepted successfully

　　On the morning of January 6, citizens Mr. Feng and Ms. Wang rushed to the business department of ICBC’s Qingchun Road Sub-branch. They wanted to open mobile banking. They didn’t expect that ICBC’s employees’ “carefulness” helped them hold 1.8 million yuan. Huge sums of money.

　　After Mr. Feng and Ms. Wang entered the outlet, the lobby manager Wu Hao stepped forward and asked the customer what business they would handle as usual.

The business that the two need to handle is not complicated. They want to open ICBC mobile banking, but the purpose of the opening made Wu Hao's mind: "Customers want to transfer money to the same account through mobile banking, and a total of 9 transfers are required, totaling 1.8 million yuan. At that time, I felt that this matter was a bit weird, so I asked the customer to verify the remittance, but the customer insisted that there was no problem with the information and insisted on going to the counter to do business." Wu Hao said.

　　At the counter, customer service manager Wu Yangbo and Wu Hao received Mr. Feng together. During further communication, they found that Mr. Feng’s mobile phone had a software called "Dexin Zhongcai" installed on his mobile phone, and the remittance was also related to this software.

"The'customer service' on this software has been communicating with customers about remittances. We judged that this is a typical financial fraud case. We immediately asked the leader for instructions and contacted the surrounding police." Wu Hao said.

　　However, the warning from the two ICBC people was in Mr. Feng's place, and he couldn't listen at all.

Mr. Feng insisted on remittance, and his emotions rose.

How to do?

Wu Yangbo had to "outsmart".

He pretended to handle business for Mr. Feng with the sales manager Zhang Liying, delaying as much as possible and waiting for the police to arrive.

On the other hand, the customer, Ms. Wang, was also a little impatient and asked to open an online banking on the smart terminal to transfer money on her own, but was persuaded by Wu Hao and the account manager Wang Zheting.

　　A few minutes later, the police rushed to the outlet. Because Mr. Feng was emotional, the police took Mr. Feng and his wife back to the police station for follow-up processing.

Under the detailed explanation of the police, the couple finally woke up.

It turned out that Mr. Feng paid attention to a WeChat official account that teaches stock trading, and added the WeChat account of the person in charge of the platform. Under the temptation of the other party, he downloaded the fraud software.

Fortunately, the high alertness of ICBC employees did not cause major losses.

Want to make money every day

The old man's 1.1 million yuan almost never got back

　　On January 12, the Xinhua Road Sub-branch under the Hangzhou Qingchun Road Sub-branch of ICBC also successfully intercepted a high-value financial fraud.

　　At noon that day, Zheng Ying, the lobby manager of the Xinhua Road Sub-branch was busy, and an old gentleman who insisted on handling foreign exchange business attracted her attention.

"Under the temptation of a so-called'platform customer service', the old man wanted to remit 1.1 million yuan to a platform to exchange U.S. dollars to buy digital currency. The first transfer was 500,000 yuan." Zheng Ying told reporters, "Old The husband said that this is a business that makes money every day, and he must handle it.” Intuition told Zheng Ying that this was a financial fraud.

　　Zheng Ying calmed the old man's emotions while calling the police for help.

The police arrived shortly after. After repeated persuasion by the police and his wife, the old man finally gave up the idea of ​​"returning money every day" and gradually understood that once the 1.1 million yuan was remitted, there would be no return.

　　For the elderly who love to run branches to handle financial business, the bank branches are the “goalkeepers” of risk prevention and control they have accumulated throughout their lives.

In order to fulfill this responsibility, ICBC Hangzhou Qingchun Road Sub-branch has implemented risk awareness throughout the entire business chain, strives to protect citizens' pockets, and fulfills the promise of "customer first" in practice.

　　At the same time, ICBC staff also take this to remind the general public that the year-end and New Year holidays are a period of high incidence of financial fraud. Everyone needs to keep their eyes open. When it comes to money-related matters, you may wish to ask more questions and keep your eyes open.