The emirate is once again proving the ability of its economic structure to deal with global challenges

Increasing investor confidence in the Dubai economy raises business registration requests by 37% in 2020

  • Dubai Customs: 99.3% of the customs transactions are completed through smart and electronic channels.

    From the source

  • Sultan Ahmed Bin Sulayem: "The economic stimulus packages in Dubai have contributed to efforts to support the economy and enhance resilience in the face of shocks."

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Yesterday, the Dubai Customs Department revealed an increase in business registration requests during the year 2020, by 37%, in a strong indication of strengthening investor confidence in the national economy, despite the economic changes witnessed by the world that accompanied the precautionary measures for the emerging coronavirus (Covid-19) pandemic. The statement affirmed that Dubai has once again demonstrated the ability of its economic structure to deal with global challenges, transform them into realized opportunities, and recover quickly from their effects, revealing that Dubai Customs has completed 16 million customs transactions in 2020, with a strong growth of 23%, compared to 2019 year.

Fast recovery

In detail, Dubai has once again demonstrated the ability of its economic structure to deal with global challenges, turn them into realized opportunities, and recover quickly from their effects.

A statement issued yesterday stated that despite the economic changes witnessed by the world that accompanied the precautionary measures for the emerging corona virus (Covid-19), the Dubai Customs Department, thanks to its advanced technical systems, succeeded in completing 16 million customs transactions in 2020, with a growth Strong by 23%, compared to 13 million transactions in 2019, while the percentage of transactions completed through the department's smart and electronic channels amounted to 99.3%, with about 15.9 million transactions.

Customs data

According to the statement, customs data recorded strong growth in 2020 by 30%, to reach 13.8 million customs statements, compared to 10.6 million customs statements for the year 2019, i.e. an average of 1.1 million customs statements per month.

The statement pointed out to the "smart workspace" platform, which helps to complete the customs declaration in less than five minutes, and to grant automatic electronic approval without any human intervention for about 97% of transactions.

Business requests

In a strong indication of enhancing investor confidence in the national economy, requests for business registration increased by 37% to 250,000 applications, compared to 182,000 applications, while last year the “Submission of Customs Duty Refund Claim” service recorded 875,000 applications, and the certificate request service And reports of 475 thousand transactions, and the service of «reservation inspection and inspection appointment» 334 thousand requests.

The percentage of customs transactions completed through smart and electronic channels reached 99.3%, by 61.8% for "smart" and 9.9 million transactions, and 37.5% for "electronic" with six million transactions, while the percentage of transactions visiting service centers via the "counter" 0.6% with only 102 thousand transactions.

Fast recovery

The Chairman and CEO of Dubai Ports World Group and Chairman of the Ports, Customs and Free Zone Corporation, Sultan Ahmed bin Sulayem, said that the Dubai government has laid strong foundations to ensure a rapid recovery from the effects of the Corona pandemic, and that the measures of economic stimulus packages in Dubai, approved by the owner His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, worth 7.1 billion dirhams, in five phases, designed and developed in a manner that contributes substantially to efforts to support the economy and enhance the emirate's resilience in the face of shocks, expressing his optimism this year amid Expectations for Dubai's economy to grow by 4%, after economic activities gradually return to normal, the continued flow of local and foreign investments, and the recovery of the emirate's foreign trade rates.

He added: “The growth in demand for customs services provided by (Dubai Customs), in light of the circumstances of the (Corona) crisis during the year 2020, showed the department’s keenness to perform its vital tasks in serving the community and the national economy, and protecting borders in all circumstances, as it implemented regulations ( Dubai Customs) developed more than 16 million transactions with a growth of 23%, which shows business continuity and the efficiency of rapid response to emerging requirements that dealers need to complete their customs transactions, especially during the closing phase without delay, or breaching the quality of services provided, which are done through smart channels Around the clock, in conjunction with the systems of the handling authorities and the free zone authorities.

Mosbeh: smart systems and standard performance

The Director General of "Dubai Customs", Ahmed Mahboob Musabih, affirmed that the department's intensive investment in digital transformation represented the strong infrastructure from which business was launched and went as usual, despite the repercussions of the pandemic, as smart systems enabled the department to speed up services, And achieve record performance over the past year.

He added: “For the first time, 89,000 transactions are completed in one day (the eighth of December 2020), and 441,800 transactions are completed during the week from December 6 to December 12, and this month comes at the forefront of the months of the year in terms of the number of transactions by 1.7 million. Transaction, which also indicates a strong return to the commercial sector, which is expected to continue its momentum during the current year.

• Dubai Customs completes 16 million customs transactions, an increase of 23% compared to 2019.

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