The Organization of Consumers and Users (OCU) has prepared a survey at European level to find out which are the most reliable brands of household appliances (with less frequency of breakdowns) and the longest lasting.
The association has collected more than 87,000 evaluations from European consumers.
According to the data collected, Miele is the most durable brand, with an average life of 15 years in its refrigerators, washers and dryers.
As for Kunft (Worten), Sharp, Ikea and Miele itself stand out for their reliability in refrigerators, dishwashers, washing machines and dryers respectively.
"In general, the most durable brands are also the most reliable," says OCU, who points out that the good results of some private brands and other very specific ones are beginning to stand out, depending on the type of appliance.
In refrigerators, according to the survey, highlights Kunft (from Worten), Neff, Panasonic, Ignis, Sharp, Siemens, Zanussi, Bosch and Miele.
In dishwashers: Sharp, Neff, Saivod (El Corte Inglés), Winia, Telefunken, Balay, Kunft (Worten), Siemens, Miele and Bosch.
In washing machines: Ikea, Neff, Kunft (Worten), Selecline (Alcampo), Miele, Hisense, Bosch, Smeg, LG and Electrolux.
In dryers: Miele, Siemens, Beko, Saivod (El Corte Inglés), Haier, Aspes, Smeg, Bosch, AEG and Bluesky (Carrefour).
Most users change devices when the cost of repair is very high or when there are no spare parts.
They ask manufacturers to "clearly report the expected average life of the product, the possibilities of repair, the support time expected for the software update, if any, or how to proceed for proper recycling."
OCU has also asked about the most frequent type of breakdown: in the case of washing machines it is problems with the doors and the filter.
In dishwashers, the circulation or evacuation pump and in refrigerators, the No Frost system.
According to the criteria of The Trust Project
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