A designation has been issued to the organizations that actually provide the service before the "telephone relay service" in the country where deaf people can talk through simultaneous interpretation of sign language will start in the new year and 2021. It was.
The "telephone relay service" is for people with hearing impairments to make calls through simultaneous interpretation of sign language and text chat on a personal computer or smartphone, and the government plans to start it as a public service from the new fiscal year 2021.
On the 13th, Minister of Internal Affairs and Communications issued a designation to the "Japan Foundation Telephone Relay Service," which is actually provided by the Ministry of Internal Affairs and Communications.
The group plans to start the service from July this year, and will provide the service 24 hours a day, including emergency calls to the police and fire departments.
Naoki Onuma, Chairman of The Nippon Foundation Telephone Relay Service, said, "I want people who have difficulty making telephone calls, including the elderly and post-lingual deaf people. The operator's skill and skills are very important, so a special training program is offered. I want to use it to train professional operators. "