Minister for Internal Affairs and Communications Takeda urged the business operator to immediately review the procedure for mobile phone users to change their rate plans and brands, as some of them remain complicated.
The government said that even if mobile phone users try to change contracts to different plans or brands of the same mobile phone company, fees and complicated procedures are a factor that hinders the transfer. I have asked each company to review it.
Regarding this, Minister for Internal Affairs and Communications Takeda said at a press conference after the cabinet meeting on the 25th that each company announced that the fee would be abolished, and said, "Some businesses have complicated procedures left. I hope that the business operator will promptly consider abolishing it, "he said, calling for not only eliminating fees but also simplifying the procedure.
On top of that, "Each company has announced plans that are comparable internationally, mainly in the large-capacity area. We will continue to reform and follow the situation of the mobile phone market from the consumer's perspective. I want to achieve outstanding results. "