Japan Airlines is sending 600 employees a day to an outside company as a measure to protect employment while severe management continues due to the influence of the new coronavirus, and on the 18th, flight attendants are seconded to the company. The state of working has been released.
Japan Airlines is expected to have a final loss of more than 240 billion yen this year, and as a measure to protect the employment of its employees, it has sent 600 people per day to more than 20 local governments and companies.
Of these, at the call center in Tokyo, 30 flight attendants per day worked up to 8 days a month while doing normal work, and on the 18th, they conducted interviews commissioned by the local government.
At this call center, the spread of the new corona infection has led to an increase in jobs from companies that switch from face-to-face surveys to telephone surveys, which requires a lot of manpower.
Naoko Ota, a flight attendant who is seconded, said, "Although the opportunity to work on an airplane has been reduced by about half, I am working with a spirit of challenge to improve my skills and the company. From the voice, the feelings of the other party It seems that the telephone response to think about this can be used for customer service on airplanes. "
Katsuji Sekida, chairman of the call center of the host company, said, "The flight attendants are professionals in customer service, and I am inspired by my work. I want to work together until the infection is resolved and I can play an active role in empty work." ..
In the aviation industry, ANA Holdings also plans to send more than 400 employees by next spring.