«Economy» is developing an electronic program that enhances consumer protection
Withdrawing and recalling 143.2 thousand defective commodities from the state market within 9 months
“Economy”: The summons for “safety reasons” constituted 99.94% of the total.
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Marwan Al-Sebousi: "Direct link with companies in the local market, and improve the terms of recall."
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The Ministry of Economy revealed that, during the first nine months of 2020, 143,221 defective goods were recalled and recalled from the state's markets, noting that cars accounted for 93.1% of the total recall operations during that period.
The ministry explained, to "Emirates Today", that the summons for "safety reasons" included 143 thousand and 130 commodities, with a rate of 99.94% of the total summons.
The Ministry stated that the Competition and Consumer Protection Department is currently working on developing an electronic program for recall operations and accomplishing a smart transformation, through direct linking with companies in the local market, to enhance the protection of consumers from any damages they may face as a result of those operations.
Defective items
In detail, the Acting Director of the Competition and Consumer Protection Department at the Ministry of Economy, Marwan Al-Sabousi, revealed the withdrawal and recall of 143,221 defective commodities from the state's markets, during the first nine months of this year.
In response to Emirates Today’s questions, he said that cars accounted for 93.1% of the total recall operations, with a number of 133 thousand and 381 cars, while the rest of the goods accounted for the remaining 6.9%, with a total number of 9,840 items, which varied between baby surveillance cameras and travel cup products. .
'Safety concerns'
Al-Sabousi explained that the summons for "safety reasons" included 143 thousand and 130 commodities, representing 99.94% of the total recall operations, while the car recall operations were for "safety reasons", and the presence of manufacturing defects, most of the recalls for cars, with a total of 133 thousand and 290 cars. By more than 99.9%, while the car recalls for “service reasons” included 91 cars through two recall campaigns, indicating that the summons for “safety reasons” took place through 56 campaigns.
According to Al-Sebousi, the rest of the goods that were withdrawn included two main items: travel mugs totaling 9,151 cups produced by "IKEA", and 689 baby monitors produced by "Philips".
Electronic program
Al-Sabousi revealed that the Competition and Consumer Protection Department at the Ministry of Economy is currently working on developing an electronic program for recall operations, and accomplishing the smart transformation of the recall process, through direct linking with companies in the local market, and improving the terms of the recall, to enhance the protection of consumers from any damages they may face as a result. Those processes.
Consumer health and safety
Recalls of defective goods are carried out under the supervision of the Ministry of Economy, and in full cooperation with the commodity manufacturers and agents in the country.
Recalls aim to protect the health and safety of consumers, and to ensure consumers' rights to be protected from products that are likely to expose them to any danger.
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