The Shoko Chukin Bank announced that the applicable interest rate for special loans at the new Corona was incorrect November 6, 18:42
The Shoko Chukin Bank announced that the interest rate applied for loans was incorrect over special loans to small and medium-sized enterprises whose business performance has deteriorated due to the effects of the new coronavirus.
It is said that the interest already received has been returned to the 26 business partners who applied higher interest rates due to an incorrect credit rating procedure when deciding the applicable interest rate.
The Shoko Chukin Bank provides special loans to small and medium-sized enterprises whose business performance is deteriorating due to the effects of the new coronavirus.
Of these, 255 of the customers who provided loans from April to September had the wrong credit rating when deciding the applicable interest rate.
Of these, 26 customers applied higher interest rates than they originally had, so they changed their contracts to the prescribed interest rates and returned the interest they had already received.
On the other hand, for 216 customers, we applied a lower interest rate than originally intended, but we are planning to continue the current interest rate.
He explained that the reason for the wrong credit rating was that he was busy due to the large number of loan applications.
The Shoko Chukin Bank commented, "We sincerely apologize for the occurrence of such an incident. We will continue to strive for proper operation of crisis response operations."