Take you to avoid those "pits" in the electric car market
□ Our reporter Xu Weilun
□ Where is our correspondent
With the influence of various factors such as policy support, promotion of environmental protection concepts and technological progress, more and more car buyers choose to buy new energy vehicles.
This year, Beijing’s new energy vehicle market has a positive outlook. In order to alleviate the "difficulty of lottery" in the indicator of small passenger vehicles, Beijing has issued an additional 20,000 new energy indicator of small passenger vehicles to car-free families.
It is understood that 11,641 families have passed the verification in the first batch recently.
As the number of families buying new energy vehicles has increased significantly, what issues need to be paid attention to when buying a car has become everyone's concern.
To this end, a reporter from the Rule of Law Daily interviewed a judge of the People's Court of Chaoyang District, Beijing, combined with specific cases to help car buyers avoid the "pits" in the new energy vehicle market.
Propaganda ad hidden secret
Compensation for fraud
New energy vehicles often attract consumers with advertising slogans such as high endurance, autonomous driving, and enjoying state subsidies.
Earlier, Mr. Wang from Beijing City bought an electric car, and accidentally discovered that the vehicle controller number inside the car was inconsistent with the environmental information on the vehicle list. The vehicle controller indicated in the "Electric Vehicle Environmental Information Vehicle List" The model number is 1462554, which means it integrates the latest version 3.0 of the brand's automatic driving hardware (hereinafter referred to as hardware 3.0), and Mr. Wang's vehicle controller model is 1465773, which means it integrates version 2.5 of the automatic driving hardware (hereinafter Referred to as Hardware 2.5).
That is, the official documents show that the vehicle is equipped with a higher version of autopilot hardware, but the actual vehicle is equipped with a lower version of hardware.
According to the official introduction, the number of frames per second processed by hardware 3.0 is 21 times that of hardware 2.5.
Mr. Wang believed that the merchant was defrauding the consumer and went to the court for compensation.
In response to this situation, the judge reminded that, according to Article 8 of the Consumer Protection Law of my country, consumers have the right to know, that is, the right to know the true conditions of the goods they purchase and use; business operators provide consumers with relevant goods or services The information on the quality, performance, purpose, and expiration date should be true and comprehensive, and no false or misleading publicity should be allowed.
In the above case, the manufacturer claimed that the vehicle was equipped with a higher version of autopilot hardware, but the actual vehicle was equipped with a lower version of the hardware. If the hardware code is inconsistent with the vehicle list, it is a violation of Mr. Wang’s right to know .
The judge said that when consumers buy new energy vehicles, they should keep their eyes on the publicity of the merchants' "light flowers", and verify the authenticity of the publicity information by querying the vehicle's filing information with the Ministry of Industry and Information Technology; if the merchants infringe on consumers' legality Regarding rights and interests, you can negotiate with the business, file a complaint with the Consumer Association, and file a lawsuit in the court when necessary.
Manufacturers must see clearly
Battery warranty is critical
Fuel vehicles have three major parts: engine, gearbox and chassis, and new energy vehicles also have three major parts: power battery, motor and electronic control system.
It should be noted that due to the background of the times and the development of science and technology, the current three guarantees for automobiles do not include the main parts of new energy vehicles such as power batteries, motors and reducers excluding gearboxes into the scope of protection. Therefore, it is necessary to pay special attention to manufacturers’ Quality assurance policy for related parts.
Earlier, Xiao Liu, an office worker, bought an electric car, but Xiao Liu found out that the car could not be charged in winter.
Xiao Liu asked the manufacturer's after-sales personnel about this question, and the answer was that he should charge after the car was hot.
However, Xiao Liu couldn't charge after doing this, so he couldn't drive a car, so he had to appeal to the court for compensation.
The judge reminded that "Three Guarantees" is the abbreviation of "repair, return and replacement."
According to Article 24 of my country’s Consumer Rights Protection Law, if the goods or services provided by the business operators do not meet the quality requirements, the consumers may return the goods in accordance with national regulations and the parties’ agreement, or require the business operators to perform replacement or repair obligations.
The specific three guarantees in the automotive sector are the "Regulations on Responsibility for Repair, Replacement and Return of Household Auto Products" issued by the General Administration of Quality Supervision, Inspection and Quarantine in 2013, which clarify the "warranty period" and "three guarantees period" of household car products.
The judge said that although the power battery of new energy vehicles is not included in the three packs of automobile regulations, the three packs of regulations formulated by the auto manufacturers will include the power battery in the warranty scope and even guarantee the battery pack for life. When consumers buy new energy vehicles You can carefully compare the specific three-guarantee policies of each manufacturer, especially the battery pack warranty agreement, and choose the best.
You can not buy wading insurance
Be cautious when buying a car online
Regarding the insurance of new energy vehicles, the judge reminded that from the data of several major insurance companies, after the accidents of new energy vehicles, especially minor collisions, scratches and other minor accidents, the compensation price of traditional fuel vehicles is almost the same. When a later new energy vehicle has a major accident that causes the vehicle to be completely damaged and scrapped, the compensation will be based on the actual purchase price, which is the subsidized vehicle price.
Mr. Li, who works in Beijing, bought a new energy vehicle. In addition to enjoying the national subsidy of 50,000 yuan, there is also a local subsidy of 20,000 yuan. At the actual payment price of 90,000 yuan, he bought a brand of pure Electric cars.
When purchasing commercial insurance, Mr. Li was insured at the amount of 160,000 yuan. During the insurance period, Mr. Li drove the car to a rear-end collision and the vehicle was totally damaged.
Afterwards, the insurance company only agreed to pay 90,000 yuan for Mr. Li's actual car purchase.
In addition, with regard to water-related insurance, the judge believes that this insurance is actually a "special engine loss insurance", and new energy vehicles only have motors and batteries, but no engines, so owners of new energy vehicles do not need to buy this insurance.
Regarding spontaneous combustion insurance, if the new energy vehicle spontaneously ignites during the warranty period, the manufacturer shall be responsible for handling it in accordance with the respective three guarantees. If the warranty period is exceeded, you can consider buying it.
With the popularity of online shopping, many consumers will choose to buy cars online.
Regarding online car purchases, the judge stated that there are currently three main forms of car purchase on the official website of manufacturers, car purchase on live broadcast, and car purchase on e-commerce platforms.
Among them, most manufacturers will sign an electronic contract with the buyer when buying a car on the official website platform, which has the corresponding legal effect; when consumers choose the other two forms of car purchase, they need to check whether the other party has the qualifications of the contract body and accurately identify the other party's authorization procedures, thereby reducing legal risks.