The contactless airport experience ensures the health and safety of travelers

"Emirates Airlines" launches the first integrated "biometric track" at Dubai Airport

The biometric track improves the flow of passenger traffic throughout the airport.

■ from the source

Emirates Airlines launched an integrated biometric route at Dubai International Airport. This development comes within the framework of the airline’s commitment to continuous innovation and to provide an unmatched airport experience without contact for its passengers traveling from and through Dubai.

And she emphasized in a statement issued yesterday that the integrated biometric track provides travelers with a smooth movement through the airport, starting from the completion of travel procedures to the boarding gates, which improves the flow of passenger traffic in the various areas of the airport, while limiting document checks and shortening the waiting time in queues. .

Emirates Airlines passengers can, using the latest biometric technologies based on facial and iris recognition, finish travel procedures, complete immigration procedures, enter the Emirates Airlines lounge and board aircraft. The various points of contact in the biometric pathway allow a healthy travel journey without contact , Reducing human contact and focusing on health and safety.

"Our focus has always been on providing a great customer experience at any point of contact, and the importance of leveraging technology and using products and processes that are not only focused on the fast track, but more importantly, has become increasingly important to us," said Adel Al-Reda, chief operating officer at Emirates Airlines. The health and safety of customers in the various stages of their trips.

The installation of biometric contact points has now been completed at the first-class counters and businessmen in Terminal 3 of Dubai International Airport, at the immigration gates, including the smart tunnel, and at the entrance to the Emirates Airlines lounge in Concourse B, in addition to the boarding gates. Areas where biometric equipment has been clearly installed.

The "smart tunnel", which was developed by the General Administration of Residency and Foreigners Affairs in Dubai, in cooperation with Emirates Airlines, is the world's first passport control system based on travelers simply passing through a tunnel, where their identity and the validity of their papers are verified by the immigration authorities. Automatically without human intervention.

"Emirates Airlines" also became the first airline outside the United States to obtain approval from the US Customs and Border Protection Administration for its passengers to board aircraft according to the biometric system. Customers traveling from Dubai on Emirates flights to destinations in the United States will have the ability to choose the identification technology. Face at departure gates.

Contactless flight

The biometric track is the latest in a series of initiatives launched by Emirates Airlines to provide a smart, contactless flight. The airline has launched other services, including self-check-in and baggage delivery kiosks at Dubai International Airport, to provide a smoother airport experience and provide special reservation policies. With «Emirates Airlines» flexibility and confidence for customers in planning their travel.

Customers who purchase Emirates Airlines tickets for travel until March 31, 2021, can take advantage of the conditions and options for rebooking, if they are forced to change their travel plans.

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