It allows issuance of boarding passes, seat selection and baggage delivery
«Emirates Airlines» provides kiosks for self-check-in
The new service is available to all destinations except America, Canada, China, India and Hong Kong.
From the source
Yesterday, Emirates Airlines unveiled an automated system for finalizing travel procedures and handing over bags in "Terminal 3" at Dubai International Airport.
The carrier stated, in a statement, that the service is currently available to travelers to all destinations except the United States, Canada, China, India and Hong Kong due to the additional requirements of these countries.
It stated that the 16 new self-delivery machines and the eight self-kiosks are added to the check-in counters managed by Emirates Airlines employees, as they contribute to reducing customers' waiting time during peak periods and improving their experience at Dubai Airport, noting that an addition is planned More self-service facilities in the coming months.
The carrier indicated that the new kiosks allow customers to finish travel procedures, extract boarding passes, choose their seats and deliver bags.
She added that despite the presence of Emirates Airlines staff to provide assistance, these facilities are completely self-catering, and allow customers to pass through the airport and go directly to the passport control section.
This step is part of Emirates Airlines' continuous investments in products and services to ensure that customers have a distinct travel experience in the air and on the ground.
It is noteworthy that the new innovation was developed internally in cooperation with the Dubai Aviation Engineering Projects and Dubai Airports, and the check-in booths will be constantly updated to provide new features in the future, including moving to a touchless experience, and allowing customers to change travel reservations themselves.
More self-service facilities are set to be added in the coming months.
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