<Anchor> A
friendly economy in our lives, reporter Kwon Ae-ri from the Ministry of Economy is also here today (22nd).
Reporter Kwon, the Chuseok holiday is only about a week left, and the Consumer Agency issued a damage warning related to the use of gift certificates, right?
<Reporter>
Yes, we also issued a warning saying that related damages are occurring this year.
Most reports of damages related to gift certificates entering Korea Consumer Agency are for cases where refunds are not made.
These vouchers say that they are out of date and that they cannot give out items and that they cannot refund you with money, or that you only used a small amount of money, but the balance is not returned.
First of all, if it is a gift certificate that I bought with money, then the person who gave it to me gave money and bought it and gave it to me, even if I did not buy it with my money. Just remember the number of 5 years.
Five years from the date the gift certificate is issued.
Each gift certificate will have the issue date stamped somewhere in small letters, but within the period of 5 years from the issue date, 90% of the amount displayed on the gift certificate can be returned in cash at any time.
Usually, department store vouchers are valid for these five years.
However, there are cases in which cultural vouchers and brand vouchers have a shorter expiration date of about 1 or 3 years.
Even if that deadline has passed, if it has not been 5 years from the date of issue, go to the issuing office and ask for money.If a gift certificate worth 50,000 won, you cannot receive all 50,000 won, but 90% of the 45,000 won should be returned. Will.
However, there are cases where an event gives you free gift certificates.
It does not apply to such gift certificates.
<Anchor>
You should use such things quickly.
These days, as much as paper vouchers, mobile vouchers are exchanged, but this is the same story, right?
<Reporter>
Yes, mobile gift certificates are the same.
Especially these days, we exchange a lot of coupons for coffee shops.
There are designated mobile coupons that allow you to buy only certain products such as two cups of coffee and one piece of cake.
These are called commodity vouchers, and they are all the same.
So, some of you may have received a message asking'Would you like to extend the period' when the period of use expires.
Even if you haven't seen this carefully and forgot to press the Extend period button, you can get it back as money later if it's been less than 5 years from the date of issue your friend sent you.
These days, the mobile payment process guide is getting better and better.
So, don't leave it unfortunately. If you go into the gift box and look carefully, there will be a procedure for receiving money through my bankbook or customer center number.
If you are a little bit poor in use, I would like you to get help from your family to get it back.
Also, what to do when you use only part of the gift certificate and ask for money to return the rest. If you spend 60% of vouchers exceeding 10,000 won and 80% of vouchers under 10,000 won, you can get the rest in cash.
So if it's 100,000 won, you can get 40,000 won in cash.
But when I go shopping, I say, "You can't give it with money, you can choose something else."
In some cases, vouchers are not accepted during the sale period, and certain products are not allowed.
Everything is wrong.
It is a business that does not comply with standards.
When you hear this, you can ask for the full amount in cash instead of 90%.
However, like the coffee coupon mentioned earlier, this rule regarding balance does not apply when items are set at all.
That product, you have to buy the specified product.
<Anchor>
Until now, we've been talking about use or refund, but let's talk about buying a gift certificate.
Onnuri gift certificates started selling 10% off, right?
<Reporter>
Yes, from yesterday, Onnuri gift certificates began to be sold at a 10% discount.
In the case of paper gift certificates, you can get this discount when you show your ID at a post office or bank and buy in cash, but this month alone, the limit on purchase per person has been temporarily increased from 500,000 won to 1 million won.
With the same 10% discount applied to the mobile Onnuri gift certificate, the monthly limit for this has been raised from 700,000 won to 1 million won, and this increase continues until the end of the year.
In particular, if you spend more than 500,000 won worth of mobile Onnuri gift certificates from this week to the end of October next month, the monthly limit of 1 million won will continue to be maintained after the end of the year until February next year.
You can buy it through Payco, Nonghyup mobile app, and Zero Pay.
And from the day before the Chuseok holiday to the whole holiday season, masks are sold at a minimum of 17% to 45% at convenience stores nationwide.
If you are traveling during Chuseok, it is good to refer to it.
<Anchor>
I think it would be good to wear a mask and buy a discounted mask.