The result of simplifying the procedure to increase the number of "docomo account" customers backfires at 5:22 on September 11
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Due to the problem of illegal withdrawal of deposits through "DoCoMo account", NTT DoCoMo admitted that as a result of simplifying the procedure for opening an account in order to increase the number of customers, identity verification became insufficient.
The rush to expand the business backfired, and the security deficiencies were overlooked, and the question is whether trust can be restored in the future.
NTT DoCoMo's "docomo account" is a service that allows you to shop and remit with "d payment" if you register a bank account and make a deposit. Through this account, illegal withdrawals of bank deposits occurred one after another.
As of noon on the 10th, the number of confirmed damages was 66 at 11 banks nationwide, totaling about 18 million yen.
At a press conference on the 10th, NTT DoCoMo simplified the procedure for opening an account to increase the number of customers amid fierce competition with each company, resulting in insufficient identity verification and preventing spoofing by malicious users. I admitted that.
It is said that it will fully compensate the victims and prevent recurrence, but the rush to expand the business backfired, and the security deficiency that protects the customer's funds was overlooked. So, in the future, it will be asked whether we can restore trust.