Etisalat's Smart CloudTalk platform enables unified calling services for international operators

Etisalat's Operator Services and Wholesale Sales Department announced the launch of the Smart CloudTalk unified calling platform in cooperation with key partners, supported by the widespread deployment of Etisalat's network and infrastructure that is harnessed to provide advanced communication solutions and enhance productivity.

In this context, Ali Amiri, CEO of Operator Services and Wholesale Sales at Etisalat Group, said: “We are pleased to launch the Smart CloudTalk platform, which is a modern platform that provides operators with secure cloud communication solutions, and provides them with flexibility while managing communication services. Made by Etisalat to support the business sector, especially during the current exceptional circumstances, by providing them with solutions and services that contribute to securing business continuity and improving its efficiency. The Smart CloudTalk platform will contribute to enhancing cooperation and ensuring smooth business performance, as the platform has the latest features of remote communication and cooperation which are It is based on the advanced capabilities of "Etisalat" to ensure that our international customers have an excellent experience. "

The launch of the unified communication platform, Smart CloudTalk, from Etisalat, is part of a group of unified communication and meeting services that includes technology platforms that integrate video and audio communication in applications and services.

These technologies are based on Etisalat's cloud environment through a wide range of APIs and software development packages.

Thanks to its focus on the cloud environment that can be accessed from any device, this service allows partners and customers of the operator services department in "Etisalat" the possibility of cooperation and unified communication remotely.

Etisalat provides this service through a cloud environment for the operators that relies on a special branch exchange center to replace that of the old settings.

Clients benefit from flexibility in fees that depend on the volume of usage, to allow them to use multi-channel communication platforms, and to reduce the initial costs of investments, and thus focus on productivity rather than spending on infrastructure.

The Smart CloudTalk platform provides its users with the ability to easily access the platform using many devices, directly and from any location.

The platform is also distinguished by the provision of instant messages, virtual video and audio meetings, content sharing and other features, in addition to making the platform available on the mobile application, which contributes to enriching the user experience and raising the level of productivity.

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