<Anchor> As

delivery orders have soared, the number of delivery workers has greatly shortened. Each company is recruiting riders, but some delivery companies are also trying to secure riders by raising fees.

This is Lee Sung-hoon.

<Reporter> An

office of a delivery agency in Gangnam, Seoul.

[(Reception call! Reception call!) We will dispatch dispatch as soon as possible.]

Orders are constantly pouring.

[Thank you. Oh, yes, there is too much order now... .] After the

coronavirus, the number of delivery orders increased more rapidly after strengthening social distancing, and the number of delivery receipts increased by nearly 25% in one week.

As it is difficult to secure delivery workers and riders right away, we are struggling to digest orders.

Even if the recruitment announcement is posted, there are not enough applicants.

[Park Kyung-won/Manager of delivery agency: Due to the lack of riders, the delay is getting more and more and customers' dissatisfaction is getting worse.]

Even though local stores try to increase delivery orders, there is no one to deliver them. I am affirming.

[Bae Seo-jung/Cafe staff: No matter how fast we try to make it and go out, if the delivery man doesn't come, we won't deliver it either. Since 60 minutes have not passed, I got a call... .]

Some delivery agencies are requesting an increase in delivery fees to secure riders, so it is predicted that if the rider shortage continues, the burden will be passed on to consumers.

If riders are driving too hard to handle the increased order quickly, safety accidents may occur, and if delivery is delayed than the scheduled time, you must be prepared to suffer rant.

[Park Seon-ho/Delivery Worker: Time pressure continues, and in the case of Gangnam, there are so many safety accidents because there are too many cars. 'Aren't all of my food cool?','Is it late because the delivery driver couldn't drive?']

It is pointed out that the government should also pay attention to safety devices for riders to recommend delivery.

(Video editing: So-young Lee, VJ: Min-gu Jung)    

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