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Tesla, the world's number one electric vehicle sales company, has recently been investigated by the Fair Trade Commission for its unfair terms and conditions that will pass responsibility to consumers in the event of a vehicle problem. Tesla ended up revising provisions that were likely to be problematic as the investigation began.

Reporter No.

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office worker, Mr. Choi, had an unpleasant experience when he went to buy a Tesla vehicle that had been waiting for three months last year.

There were foreign objects all over the new car.

[Mr. Choi/Tesla Model 3 Owner: He gave me a mop and said,'Wipe and go.' I cleaned it, but it didn't work at all. Many of them also stuck and cleaned it, but of course it won't be erased.]

Choi said that he would refuse to take over because the paint was even found to be peeled off.

[Mo Choi/Tesla Model 3 Owner:'There is no other way, so just take it'... If you ask anything, you must ask the US headquarters for approval. .]

Tesla's terms and conditions of sale state that Tesla is not responsible for any damages incurred in the process of buying and selling cars.

He added that the company's only responsibility is to repay the order fee.

The Fair Trade Commission investigated that the terms and conditions of reimbursement only up to 100,000 won for any vehicle problem were unfair.

As a result of the investigation, five unfair terms and conditions were found in all, including that if the customer takes over the car late, compensation will not be made if the car is damaged.

Tesla sales surged after the first electric car sales in Korea began in June 2017, but it has maintained the terms and conditions designed to unilaterally disadvantage consumers.

Tesla revised all applicable terms and conditions after the FTC investigation began and has been in effect on the 14th.