Self-discipline Convention for the Upgrade of Internet Service Platforms for Individuals with Serious Illness
A single request for help from crowdfunding platforms does not exceed 500,000
On August 18, the Internet Service Platforms for Personal Critical Illness Help, such as DipChiu, Love Crowd, Easy Crowd, and 360 Critical Illness Fund, signed an upgrade of the "Personal Critical Ill Help Internet Service Platform Self-Regulation Proposal" and the "Personal Critical Ill Help Internet Service Platform Self-discipline Convention." The upgraded version of the Self-Discipline Convention limits the general single request for help to 500,000 yuan, and the platform shall review the identity certificates of the initiator and the requester. If the information released by the requester or the initiator is verified to be false, the platform shall open a refund Channel and investigate the legal responsibility of relevant personnel.
The upgraded version of the self-regulatory convention has 42 articles
According to incomplete statistics, more than 5 million critically ill families have posted help messages through the Internet service platform for personal critically ill help, which has received responses from more than 2 billion caring people.
Two years ago, my country’s three Internet service platforms for personal serious illness help, Aixinqin, Easy money and Didiqian jointly signed and issued the Self-Discipline Proposal on Internet Service Platforms for Personal Serious Ill Help and the Self-Discipline Convention on Internet Service Platforms for Personal Serious Ill Help. Yesterday, the upgraded version of the self-discipline convention was signed. In addition to the three platforms of Love Chip, Easy Chip, and Water Drop Chip, 360 Major Disease Chips were added.
With the expansion of the scale of platform users, and the limited ability of the platform to review and select others, and the lack of effective means of verifying the family property status of the helpers, there have been some similar "sweeping fundraising" and different platforms competing to initiate fundraising. Phenomena such as vicious competition such as money-payers have overdrawn public love and trust.
There are 42 articles in the upgraded version of the self-discipline convention. In addition to the original regulations, the platform should encourage individuals seeking help to connect with public charitable organizations, strengthen the pre-review of help seeking information, build a help information publicity system, counteract rumors and hype malicious behavior, and establish a blacklist of dishonest fundraisers In addition, the upgraded version increases the platform’s obligation to supervise the problem that individual sponsors who seek help from fulfilling their information disclosure obligations are not in place, and in the use link after fundraising is completed, it adds restrictions on the recipients of aid funds. Efforts should be made to ensure the safety of funds and comply with the wishes of the gift. For high quotas and lack of information publicity, donate funds to medical institutions as much as possible, or use batches of funds to ensure that they are used for medical purposes as much as possible, so that the donors and the public can rest assured.
A single request for help is limited to 500,000 yuan
The upgraded version of the self-regulatory convention stipulates that the platform should prompt the public about risks, prompt the promoters of their fiduciary obligations before initiating help requests, require promises of trustworthiness, and clearly inform the public that personal critical illness help information does not belong to charitable fundraising information, and the authenticity is determined by the sponsor People are responsible. The platform shall urge the promoters to follow the principles of truthfulness, completeness, accuracy and timeliness in the disclosure of information.
The new convention also adds a new provision: The platform shall promptly publicize other important information such as the completion of the project, the progress of the disease, the response to complaints and reports, and the use of remaining funds during the operation. In order to improve the authenticity of personal help-seeking information, the upgraded version of the self-regulatory convention has added specific requirements for the platform to conduct identity verification and real-name authentication of initiators and help-seekers.
A reporter from Beijing Youth Daily noted that the amount of fundraising through the platform has always attracted attention. In order to reduce the financial risk and avoid large losses in the event of a problem due to the excessive amount of a single request for help, the upgraded version of the Self-Regulatory Convention limits the general single request for help at 500,000 yuan; for more than 500,000 yuan, the platform’s Check beforehand-if the amount of a single request for help exceeds 500,000 yuan, the sponsor should submit a written certificate from a medical institution with relevant qualifications, and the platform will initiate a fundraising link after review and publicity; ask for help again and the cumulative fundraising has exceeded 500,000 yuan , The sponsor shall submit a list of medical expenses.
Fundraising still has surplus and should be returned to the donor
The upgraded version of the self-regulatory convention stipulates that the platform should clearly define and review the recipients of individual critical illness assistance projects. The recipient should be the person seeking help or his guardian, close relative, or medical institution. For projects where the actual raised amount exceeds (inclusive) 300,000 yuan or the actual raised amount exceeds (inclusive) 50,000 yuan and the information disclosure is incomplete, the platform shall actively connect with medical institutions and directly allocate the funds raised to the requester The medical account of the hospital where you are staying, or the sponsors, helpers provide expected medical plans, medical expenses list and other materials, and the payment will be made in batches after the platform has been reviewed and announced.
In addition, in recent years, there have been too many instances of individuals seeking help for fundraising, but after the funds raised are used for treatment of serious illnesses, there are still cases that remain. The upgraded version of the self-discipline convention responds to social concerns. Regarding the aid received by the recipient, there is still surplus after being used for serious illness treatment and other purposes. It is clear that the processing method is to return the donor according to the original method, and the sponsor should be When the platform initiates a request for help, it is agreed upon by agreement. If sponsors and help seekers intend to donate the remaining funds to charitable organizations and other purposes, they shall solicit the opinions of the donors through publicity.
False fundraising will be held accountable
The upgraded version of the self-regulatory convention has improved the platform's acceptance of complaints and reports. The platform is required to increase channels for receiving complaints and reports, increase the speed of response, and take effective response measures in a timely manner.
It stipulates that the platform should improve the complaint and reporting mechanism. Set up a variety of reporting methods, the platform should set up and open to the public a variety of complaints and reporting methods, including providing "online reporting" function on personal critical illness help information pages, opening reporting mailboxes and telephones, etc., to facilitate the joint supervision and rapid reporting of all sectors of society.
For the platform, the platform should keep confidential the relevant information of the reporter. After receiving a valid report, the platform shall communicate with relevant parties to verify the situation within 24 hours. According to the situation, timely freeze the fundraising channels of related projects and publicize them in a prominent position on the page.
If it is verified that the information released by the help seeker or promoter is false or the funds raised are not used for treatment or designated purposes, the donor has the right to cancel the donation, and the platform shall open a refund channel after the help seeker or promoter returns the money. In addition, the initiators, helpers, etc. shall be held accountable for corresponding legal responsibilities in accordance with the provisions of the relevant agreements.
Text/Reporter Wen Jing
Coordinator/Yu Meiying