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There are more than 7 million people who have subscribed to 5G service in Korea, but there are constant complaints that it does not explode compared to expensive rates. Even if you want to choose something else, you have to sign up for a 5G plan to use the new mobile phone.

Reporter Ki-Tae Kim reported on why.

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I checked whether 5G is well on the way to work at Yeouido Station in Seoul, which is crowded with reporters .

I wanted to get caught, but when people crowded, it would change to LTE without fail.

Users who signed up for a relatively expensive 5G plan are in trouble.

[Kim Byeong-jun/Worker: I cut off when I got on the subway and the bus was cut off when passing through a station section, so I just turn off 5G and use only LTE. (The plan is going to use 5G. Aren't you unfair?) It's a waste of money. It's a lot of money.]

According to a UK market research agency, even if you use a 5G smartphone in Korea, the actual 5G connection only takes 15% of the time.

Because of this situation, LTE service demand remains, but consumers have no choice when switching to a new smartphone that is only available for 5G.

This is because the government has included the content that'the 5G plan will be maintained when purchasing a 5G terminal' in the process of approving the plan terms and conditions.

[Mobile agency representative: It is true that the 5G plan must be included in the 5G terminal. If you keep it for about 4 months, you can change it in an expedient way. With LTE... ]

In the case of Samsung's new Galaxy Note 20, LTE models will also be released in some countries, such as South America, but only 5G-only models will be released in Korea.

In order to activate 5G, we are taking the inconvenience of domestic consumers as hostage.

An official from the Ministry of Science and Technology explained that "not only 5G but also 3G and 4G have included similar contents in the terms and conditions."

While companies are struggling with Corona 19, KT and other three mobile operators recorded an operating profit surplus of KRW 1.8 trillion in the first half.

(Video coverage: Kang Dong-cheol, Video editing: Kim Jun-hee)