<Anchor>

There are many people who pay a fixed amount of money every month and subscribe to e-books instead of paper books. However, if the subscription was canceled, the refund was not properly received, and users were dissatisfied with it, but in the future, if the subscription e-book has not been read, a full refund will be possible within a week.

This is reporter No.

<Reporter>

Baek Mo, a college student, enjoys e-books as much as paper books.

The advantage is that it is familiar with electronic devices and is cheaper than paper books.

[You can usually borrow from 1 to 2,000 won. Also, when I buy, at least 30~40% is discounted.] I

also used a subscription service where you can borrow several e-books for a certain amount of money each month, but it was not easy to get a refund because I tried to cancel it.

[Mr. Baek/College Student: I was a little uncomfortable while writing, so I went to Yes24, but if I click Cancel Subscription, for example, even if I try to change on the 10th, the remaining 20 days will be refunded daily (settled) or not. It is said that it will be applied from the month.]

Three e-book companies, including Kyobo Bookstore, Millie's Library, and Yes24, did not allow the contract to be canceled at that point, and only after one month's worth was spent.

The Fair Trade Commission corrected the unfair terms and conditions restricting the termination of e-book platform operators.

If you haven't viewed the content, you can get a full refund if you cancel within 7 days, and 90% back after 7 days.

[Tae-Hwi Lee/Head of the Fair Trade Commission Terms and Conditions Review: As the subscription/sharing economy is activated by non-face-to-face transactions, we investigated to prevent consumer damage from contract termination or refund.]

In addition, Naver Pay, gift certificates, overseas payment methods, etc. In the case of payment with a payment, the terms and conditions that made the refund impossible were also deemed unfair and deleted.