Chinanews.com client, Beijing, July 29 (Reporter Wu Tao) Many people buy and sell houses looking for real estate agents. The large number of Deyou stores on the market are the choices of many people. But you may not know that most of these stores are franchised stores. They use Deyou and Shell brands to solicit business. They become another company when signing a contract, causing a lot of disputes. Is such a contract safe?

Deyou complains frequently

　　Recently, Tian Tian (a pseudonym), a homeowner in Tianjin, told a reporter from Chinanews.com that she was listed for sale in a Deyou franchise store in Tianjin. So far, it has been more than a month since the transfer of the real estate. She only received a deposit of 40,000 yuan, and the final payment was late. Did not get it late.

　　The store in dispute with Tian Tian is Tianjin Deyou Weijia Zhongshan Store.

Tian Tian (a pseudonym) posted a complaint on Weibo.

　　"I contacted Deyou several times, and the real estate agent said that the bank is not lending money. I suggest you go to the bank to make trouble and help the bank lend money." Tian Tian said, "The buyer loan, I only know that it is the Postal Savings Bank, and I don't even know which bank it is. Outlets."

　　Tian Tian also said, “In this case, I want to take back my house, but the intermediary said that if you want to accept the house, we will call the police, saying that the house has been transferred and it belongs to the buyer.”

　　The reporter found on the Internet that there are still a lot of similar complaints about Deyou. Consumers "loyal and righteous chefs" reported to the black cat complaint platform on July 7 that Deyou used the shell brand to solicit business and did not investigate whether customers have loans. In the case of qualifications, intermediary fees are charged in advance.

Screenshot from Black Cat complaint

　　"The contract signing fee agreed that the intermediary service fee is 33,000 yuan, and the contract amount is 29,700 yuan. I suspect that the other 3,300 yuan will be collected by private individuals." The consumer stated that the contract signing company is Langfang Dafan Real Estate Brokerage Co., Ltd., which is collected through pos. The funder is Shell Fangfang Technology Co., Ltd.

　　Deyou solicits business, and other companies seal the contract when signing the contract. There are also many complaints about this situation. Recently, the media also reported on such an incident. In the contract signed by Mr. Tan from Suzhou, the intermediary company wrote Deyou, but the official seal was "Zhuhai Huijuxun Real Estate Agency Co., Ltd.". In addition, the sale price was 930,000 yuan, but when the contract was signed online, it became 880,000 yuan.

Is it a signing routine?

　　In the case of Tian Tian’s complaint, she said, “I want to find out recently, what is the problem. Is the bank deliberately not lending money? Or is the buyer not qualified to lend? As for Deyou, I complained and asked the intermediary manager to apologize and send a text message. Accepted, but there is no more information."

　　In the complaint case of the "loyal and righteous chef", consumers also suspect that Deyou did not review the buyer's loan qualifications. Consumers also suspected tax evasion due to the inconsistency between the contract-stamping company and the payee.

　　What’s more frightening is that in the above-mentioned case of Mr. Tan, he was puzzled that he found through the website of Zhuhai Real Estate Registration Center that his house still had a mortgage record with a mortgage amount of 100,000 yuan, and the mortgage applicant was German. The person in charge of You Gree Plaza store. Mr. Tan said, "I didn't sign that day. How could the house be mortgaged?"

　　Mr. Tan suspected that he was contracted by a routine. After he raised his doubts, on the afternoon of July 10, Mr. Tan went to the Zhuhai Real Estate Registration Center again. At present, he has indeed checked the mortgage record of less than 100,000 yuan.

　　After sorting out, consumers report that Deyou mainly has the following problems: the contract signing party and the service fee payer are inconsistent; the actual price of the house is inconsistent with the contract price; failure to perform due diligence investigation or notification, the buyer’s loan qualification problem or the seller’s house Mortgage issues and other situations; even "the homeowner did not sign the house is mortgaged" situation.

Check the screenshot from the enterprise.

　　According to the enterprise investigation, Deyou Real Estate Brokerage Co., Ltd. has 1597 risk reminders, and its own risks are as high as 714. On July 16, 2020, Deyou Real Estate Brokerage Co., Ltd. was enforced by the court for failing to perform its legal obligations on time. The execution court was the Shanghai No. 1 Intermediate People's Court. Most of the rest are contract disputes.

Shell's response: There are indeed problems with the contract, which was used by the buyer

　　A reporter from Chinanews.com contacted the relevant person in charge of Shell and Deyou. The other party said that the contract signed by Deyou franchised stores was signed in the name of the franchise. In Mr. Tan’s case, because the contract did not indicate the payment date, it was used, causing the buyer to delay payment in an attempt to lower the house price.

　　As for other complaints, the contract signing party and the service fee payee are inconsistent; why some house owners are mortgaged without signing; the online signing price and the signing contract price are inconsistent. As of press time, Chinanews has not received a response.

　　According to media reports, in Mr. Tan’s case, Deyou admitted that there were indeed problems with the contract, but did not consider it a “signature routine”.

On May 22, 2019, Foshan Deyou brand launch ceremony.

Is the Deyou model reliable?

　　For Deyou, people who are not in the real estate circle, some people may not know it very well, but many people must know about Lianjia and Shell. In fact, these three companies have a great relationship, or the actual controller behind them is the same subject, namely Shell.

　　According to an enterprise search, Lianjia (Tianjin) Enterprise Management Co., Ltd. holds 100% of Deyou Real Estate Brokerage Co., Ltd., and Shell (Tianjin) Investment Co., Ltd. holds 100% of Lianjia (Tianjin) Enterprise Management Co., Ltd..

　　Another company of Deyou, Deyou (Tianjin) Real Estate Brokerage Service Co., Ltd. is 100% owned by Chenbei (Tianjin) Technology Co., Ltd., and the major shareholder behind this company is Shibei (Tianjin) Technology Co., Ltd., Shell Development (Hong Kong) Co., Ltd. holds 100% of Shibei (Tianjin) Technology Co., Ltd.

The screenshot is from Deyou's official website.

　　Backed by Shell, Lianjia, and relying on the franchise model, Deyou has developed rapidly. Its official website shows that it has entered 96 cities, has signed more than 10,000 stores, has more than 90,000 brokers, and has a cross-store cooperation transaction ratio close to 80%.

　　But it may join in either success or failure. Shell may not be able to guarantee the service quality of Deyou franchised stores, and even Deyou franchised stores rely on Shell brand endorsements and then run away with the money. At the end of 2019, the "People's Statement" column of Hunan Metropolis Channel exposed the incident that Changsha Deyou joined the company's legal person with more than 20 million yuan to buy a house.

　　A photo of the contract signed by Tian Tian provided to Chinanews shows that Deyou is clearly marked in the upper left corner of the contract, but a line of small characters "each franchise store is independently owned and operated" is also marked at the back. What role does Deyou play in the shell system and what role does it play? Shell did not respond to this.

Photo courtesy of the interviewee.

　　In fact, Deyou has been named by relevant local regulatory authorities many times. According to incomplete statistics, Deyou has been notified of complaints, disputes, violations and other issues in Qingdao, Hefei, Xi'an and other places.

　　For example, at the end of 2019, the "Notice of Credit Deduction in the Real Estate Brokerage Industry" issued by the Housing Security and Real Estate Administration of Hefei City, Anhui Province indicated that credit deductions will be given to related companies and employees for bad business behaviors. There are a total of 6 credit deduction companies. Two of them are Deyou brand franchised stores.

　　How high is the threshold for Deyou franchise stores? How does Shell regulate Deyou franchise stores? Why do Deyou franchise stores have so many complaints? As of press time, Shell has not responded to this.

　　Although the shell has been controversial and questioned since its birth. However, on the evening of July 24, Shell Looking for Real Estate formally submitted a prospectus to the US Securities and Exchange Commission for listing on the New York Stock Exchange.

　　Have you bought and sold houses on shells? Have you encountered the same problem as the above consumers? (Finish)