<Anchor>

Kwon Aeri's friendly economy starts. Reporter Kwon, today (13th), it is also related to emergency disaster application. What else can you tell me?

<Reporter>

This is a very popular topic online even today until dawn. This is not what I was trying to do, but I chose to donate.

There were also many questions in online communities. "There is no way to get this back, I wasn't trying to donate." Inquiries are pouring.

Why are you so confused? Let's look at the Shinhan Card homepage and apps with the most domestic subscribers as representatives.

Most card companies have similar procedures. First, all card companies will choose whether or not to donate during the application process.

To donate, rather than consciously searching for another page and entering, it was designed to unconditionally try and proceed once in the application process.

In particular, in the case of apps other than the homepage, the screen to agree to the terms of use also made it possible to decide whether to donate.

Because of this, if you click on the terms and conditions to agree to the terms and conditions, even donations are automatically selected, but this has often been done through messengers and social media, but this is not true.

There was no card company that made donations even if they agreed to the terms and conditions. I had to do a separate click, but if I didn't look closely, I said "Oh, this is the terms and conditions screen" and clicked on it.

<Anchor>

I think I made a mistake in the end. In the beginning, I was told to make this donation page separately, but the government said, 'Let's just make it all in one page.'

<Reporter>

Yes. It was the government's idea to formulate this kind of application flow. When card companies receive an application like this, they are clearly confused. I told the government to split the page, but it was not accepted.

As this story became known, it was also said that the government had asked to organize it to induce donations.

First, the Ministry of Public Administration explained, "That's not it. I'm trying to reduce online traffic even a little bit because all the people apply for a short period of time."

Anyway, starting today, the application method changes less confusingly. We still don't edit it so that we can go to a separate page to donate. It is the same that you are worried about donating in the application flow.

However, if you choose to donate, a pop-up window will pop up or you will be asked again to change whether the applicant has selected the donation again.

Also, as you can see, the choice of donation will not change on the terms and conditions screen.

So far, there have been some card companies that have a 'don't donate' button, and there are places where there are no cards, but I decided to put all the menus with 'don't donate' anywhere.

<Anchor> If

you do that, it seems like there will be fewer people making mistakes from today, but what should you do if you already claim that you made a donation by mistake?

<Reporter>

Once most of the card companies have chosen to donate by mistake, until 11:30 pm on the same day, Shinhan Card accepts cancellation requests until 6 pm the next day.

But after you apply for the grant, it comes out within two days. In fact, it is difficult for card companies to apply for cancellation of donations longer than that, because this also means that my application for donation must be passed on to the government.

So, when the government announced yesterday that it would revise the application flow, it said that those who could not cancel the donation will be able to cancel it later through the resident center.

In this case, it would be difficult to go there and receive it as a card point. We are considering ways to give a prepaid card or a local love gift voucher as much as the amount you chose to donate.

<Anchor>

came out, so let's find out one more thing. Starting next week, I will start handing out gift certificates and prepaid cards, but if it is caught cashing, it will be recovered altogether?

<Reporter>

Yes. Local love gift certificates, which you will receive from next week, are actually a common saying that you can do something like 'gift certificates can'.

The government once consulted with major online used trading platforms to prevent this.

Certain search terms such as Emergency Disaster Grants and Local Love Gift Certificates are limited to searching for the time being, and 'Buy Gift Certificates. Anyone posting posts like 'I'm selling' has denied membership for a period of time.

Still, if caught and caught off-line, such as offline, the government can take the money back. There are rewards for reporting such behavior. The rewards will be adjusted within 30% of the refund amount.

In addition, shops that refuse to pay for payments or treat customers who pay with this are disadvantageous, for example, because payments are made for payments, you have to pay more in the form of card fees. Shops that do this are subject to punishment. You may be sentenced to less than one year in prison or fined up to 10 million won.