The client of Chinanews.com reported on May 7th that some netizens reported that they were about to move their goods in Beijing and were charged 5,400 yuan for a distance of less than two kilometers. On the evening of May 6, Lala released a statement about the "high price handling fee" incident, saying that the driver's behavior seriously violated the rules of the platform, has been banned and cleared by the platform, and can no longer join the platform for life. At the same time, notify and severely punish the customer service who claimed to be "user hype". In addition, users are exempted from this single transportation and handling costs. For the mental harm caused to the users, Lala hopes to negotiate with the users on an equal basis and compensate them.