Shinkansen wheelchair space reservation Online application is also possible 4:17 on May 7
JR companies have decided to strengthen barrier-free measures such as reviewing the reservation method for wheelchair spaces on the Shinkansen and making it possible to apply for all Shinkansen bulletins on the Internet from 11th of this month.
Regarding the reservation of wheelchair space for the Shinkansen JR companies, in principle, required to apply by the green window or telephone two days in advance, but there were inconveniences such as users having to wait at the window for a long time.
For this reason, we decided to make it possible to apply on the Internet in response to requests from users. Following on from JR West, which started earlier, we will expand to all Shinkansen lines including JR East from 11th of this month. I will.
It is a system that waits for telephone contact to confirm whether reservation is possible by entering the boarding station and getting off station, etc. up to 3 days before boarding on the dedicated form provided on each company's website.
On the Tokaido and Sanyo Shinkansen, the wheelchair space was open to the general public as long as no reservation was made, but from March this year, if you suddenly want to board the wheelchair space, you can use it. It is also easy to support.
Regarding barrier-free Shinkansen bullet trains, measures are being strengthened, such as revising national guidelines to ensure a free space where multiple people can ride side by side in a wheelchair.