Recently, the Bank of China's "Crude Oil" product investment has suffered significant losses, which has aroused widespread concern in the market and public opinion. The head of the relevant department of the China Banking and Insurance Regulatory Commission said on the 30th that it was highly concerned about this risk event and requested the Bank of China to resolve the issue in accordance with the law and regulations, negotiate with customers on an equal footing, respond to concerns in a timely manner, and effectively safeguard the legitimate rights and interests of investors. The Banking and Insurance Regulatory Commission will continue to increase supervision and urge banks to further strengthen the risk management and control of account products. Once violations of laws and regulations are found, they will be investigated and dealt with according to laws and regulations. (Reporter Li Yanxia)