Call for the Bank of Japan Association not to become "3 dense" at 19:10 on April 28
While the outbreak of the new coronavirus is calling for refraining from going out, some branches of banks in residential areas are more crowded than before the declaration of an emergency because the number of customers is increasing.
The National Bankers Association has called for the non-hurrying procedures such as closing the account so that it does not become so-called "three-dense", to the extent possible at a later date.
For example, the number of people working at home at the Bank of Mitsubishi UFJ is increasing, so the number of customers visiting a store in a residential area this month is more than 20% higher than in February.
The National Bankers Association of Japan has increased the number of people who come in for urgent matters such as cash flow consultations, as well as procedures such as closing accounts, exchanging old banknotes and commemorative coins, and changing registration stamps. I want to prevent it from becoming "3 dense".
For this reason, we decided to call on the users to cooperate with them so that they can turn to a later date to the extent possible for non-hurry procedures.
We also encourage customers to use internet banking for transfers as much as possible.
Chairman of the Bankers Association of Japan, Ms. Sange, spoke on the telephone on the 28th and said, "If important services such as cash flow support and payment stop, social life will become difficult. Do not cluster stores. Is important. "
At the banks there are lines at the stores
At some of the major banks, Sumitomo Mitsui Banking Corporation, the number of customers has increased by 30% compared to February.
A lot of customers visited the store in Meguro Ward on the 28th to withdraw cash and make a payment before the long holidays starting from the 29th.
In order to prevent infection in the store, customers are asked to leave about 2 meters between customers when lining up at an ATM, so in the morning there was a line outside the store. .
In addition, some customers visited the store to replace the old passbook with a new one.
To prevent the spread of infection at this store, the employees going to work are replaced to reduce the number of windows.
In addition, we often take measures to prevent infection by disinfecting the interior of the store and handing out masks to customers who do not have masks.
At the store, we want to ask our customers to cooperate in order to avoid congestion.
Fumihito Haruna, manager of Sumitomo Mitsui Banking's Jiyugaoka branch, said, “It may be true that employees want to stay at home, but we are striving to protect social infrastructure. We are thinking about how important it is to customers. I want you to stagger the days when you come to the store and use internet banking as much as possible. "