Sino-Singapore Online Online, April 27 (Zheng Yingying) The Shanghai Civil Affairs Bureau and the Shanghai Economic and Information Commission jointly released the first batch of 12 smart elderly care application scenarios on the 27th.
Jiang Rui, deputy director of the Shanghai Civil Affairs Bureau, said that some of these scenes are long-term problems that need to be solved urgently, and some are some new needs generated during the new crown epidemic. For example, anti-missing scenes for the elderly with cognitive impairment and bed care for the elderly; for example, non-contact intelligent disinfection scenes for institutions and institutional access control scenes. These scenes that were often encountered during the new crown epidemic have emerged from the closed management of pension institutions Higher and more urgent requirements.
Jiang Rui said that the elderly nursing staff gathered, the elderly have weak self-protection ability, and are a high-risk susceptible group of infectious diseases. Especially during the epidemic, disinfection becomes the norm, and the frequency and scope are increased. There is a safety risk for the quarantine of the quarantined objects and the rooms of suspected patients. There is a great need for non-contact intelligent disinfection robots and other equipment. In addition, there are frequent entry and exit of various types of personnel in pension institutions. Incomplete statistics show that large-scale pension institutions, such as institutions that accommodate more than 500 people, may reach thousands of people per day. Normal access control is more difficult, and management during the epidemic is more difficult. However, the current face recognition and other systems are still difficult to meet the needs of precise management and rapid entry for the staff of pension institutions.
Jiang Rui said that at present, many enterprises are committed to the development of smart old-age care, but there are still some areas that need to be improved, which are more prominently manifested in "three-fold and three-light". One is "emphasis on technology and light on demand". Artificial intelligence, 5G technology, big data, cloud platforms and other popular or cutting-edge technologies are gradually applied in the field of old-age service. However, it also needs to meet the needs of the elderly from the perspective of users, that is, the elderly The most direct and urgent needs of people and solving the pain points in the management of the organization, so as to better link the application of technology and the satisfaction of needs; the second is "heavy products, light services", a large number of wearable devices, remote alarm equipment, auxiliary appliances, etc. Smart products are constantly emerging, which makes people refreshed, but the continuous and effective service support required by the products is often absent, resulting in product functions that cannot be fully exerted. Finally, they can only be "bridled" or shelved; third, "focus on concepts, light scenes" With the introduction of concepts such as the Internet of Things, blockchain, and rich media and breakthroughs in core key technologies, the supply of smart pension service products has been enriched, but the concepts need to be transformed into intuitive and systematic scenarios for users to experience and apply In this regard, further efforts are needed.
Among the 12 application scenario requirements released on the same day, there are four main categories: One is security protection, a total of 6, including fall prevention scenes for the elderly, emergency rescue scenes for the elderly, anti-lost scenes for the elderly with cognitive impairments, and institutional access control scenarios, Institutional intelligent round-robin scenes, institutional intelligent video surveillance scenes, etc .; second, care services, a total of two, including elderly bed care scenes, home care bed remote support scenarios, etc .; third, health services, a total of two, including the elderly Chronic disease medication scenes, institutional non-contact intelligent disinfection scenes; Fourth, emotional care, a total of two, including the elderly intelligent voice communication interaction scene, the elderly intelligent companion scene.
Jiang Rui said that only the first batch of smart elderly application scenario requirements have been released today. In the future, new scenario requirements will also be regularly released to the society. It is hoped that the application scenarios will meet at least 5 basic requirements: First, keep up with user needs and focus on the most direct and Realistic and most urgent needs to achieve the effective connection and optimal allocation of individuals, families, communities, institutions and old-age resources; the second is to form a closed-loop service, based on the principle of "small incision, standardization, and combination", and comprehensively consider the relevant service objects, Service process, service environment, service guarantee, etc., provide complete solutions; third, strengthen service support, when providing technology and products, provide corresponding service support simultaneously to ensure timely service response, service resources available, and service guarantee available Continue; Fourth, strive for low prices and good quality, provide products and services with controllable cost, reliable quality, continuous effectiveness, and high cost performance; Fifth, pay attention to humanistic care, respect the behavior habits, emotions, and personal dignity of the elderly, and "empower" As a prerequisite, enhance the ability of the elderly to take care of themselves and be autonomous.
"Products and services should reflect humanity and temperature, and it is not appropriate to simply replace the old people's ability to live." She emphasized.
In recent years, the aging of China ’s society has further deepened. As of the end of 2019, the number of registered elderly persons over 60 years old in Shanghai has reached 5,811,200, accounting for 35.2% of the city ’s registered population. Among them, the number of senior citizens over 80 years old has reached 819,800, accounting for 15.8% of the registered elderly population. With the intensification of aging and the rapid development of science and technology, smart old-age care is gradually promoted and increasingly popular. For example, with the support of special funds as the fulcrum, the Shanghai Economic and Information Commission has mobilized the gathering of enterprises. Since 2013, special funds for the development of informatization have invested nearly 25 million yuan in support of smart pension projects, driving social investment of more than 170 million. (Finish)