Tenants demanded that owners need to take into account their current circumstances by exempting them from a monthly payment or at least postpone the payment of checks under the current circumstances related to the consequences of the Corona virus.

They pointed out to «Emirates Today» that some real estate managers stand at a barrier between tenants and landlords, and their biggest concern is not to decrease the rental value of the buildings that they manage, noting that the buildings that are managed by owners themselves have reduced the rental value of many tenants.
To that, two real estate experts said that the current situation requires that all parties join hands to face the repercussions of the virus on all sides, and that this timing is not appropriate to achieve profits, but it is a time when different groups of society, including landlords and tenants, come together.

Real estate managers in
detail, the tenant, (Intisar A.) said that real estate managers should convey the complete picture of the landlords, and not stand a barrier between the landlord and the tenant in order to preserve their business, especially since there are many landlords who have taken initiatives to exempt tenants, and some have exempted for two months and others For a month and a half, all owners are required to follow their example, because many tenants, especially self-employed workers, have been affected by the reduction of their salaries.

She added that she works in a school, which has reduced all salaries by 50% due to the current events, until further notice, wondering whether realtors are looking at us with an exceptional look at this period, given these conditions.

The tenant said, (Mr. N.), that he asked the building manager to postpone the rental check he owed in the current period for two months in order to be able to manage his affairs, especially that he needed liquidity to help his family in his home country, but his request was rejected, as the building manager invoked That the owner could refuse, and when he told him to give him the owner's number, he paid him no attention.

The tenant said, (Mahmoud R.), that the real estate manager is chasing him by paying the late rental check on him, but he cannot pay now, asking real estate managers to be flexible with the tenants in this difficult period, knowing that I expected them to exempt them for a month or two from paying Rent under the current circumstances, but the situation is different to them, the company employees chase me to pay, although I asked them to postpone more than once.

Community segments
For his part, Abd Al-Karim Al-Mulla, CEO of Standard Real Estate Management, said, "The current situation requires the community to come together in financial matters, especially in the rental sector, given that the latter represents a large part of household spending, and therefore if The landlords or their representatives from the property manager could do some of the things that make it easier for the tenant, so they should not delay in that, ”stressing that a number of landlords reduce rents, and exempt some of them for periods commensurate with the health problem we are dealing with now.

He pointed out that this societal behavior of some of these owners is not strange for the people of the Emirates, expecting that such charitable social behaviors will increase in the future to include a large number of owners, pointing out that this timing is not the time to achieve profits, but it is a time of solidarity between different groups of society, including It includes landlords and tenants.

Special initiatives
for his part, called on real estate expert, Chairman of the Board of Directors of «W Capital Real Estate Brokers», Waleed Al Zarouni, landlords and property managers in the UAE to launch special initiatives to support their customers, and to mitigate the economic pressures on them and help them to overcome this emergency situation caused by a virus crisis Corona, by providing rental exemptions to the owners of housing units for certain periods and postponing the rental installments in a manner appropriate to each case of tenants, suggesting that the tenants be exempted from paying the rent due for a specific period or reducing its rate.

He said, “These initiatives are not strange to owners and real estate owners and real estate companies in the state and the national and societal contributions they make in times of adversity and crisis.” He pointed out that many owners have undertaken such voluntary initiatives on their own, by exempting from the rental value for periods ranging from Between one to three months.

Al-Zarouni added: "We are currently going through exceptional circumstances outside the will of all, and we must join hands and circumvent our government and our leadership and support national efforts to overcome this emergency crisis in terms of social responsibility and the national sense of companies and real estate investors."
He demanded that real estate managers not be an obstacle to landlords in these contributions by connecting the conditions of some tenants to the landlords neutrally, and that they are not afraid to lose their business because of these social behaviors, because it strengthens the relationship between the landlord and the tenant and building managers, as this contributes to gaining the satisfaction and trust of customers, as it Providing support is a good opportunity to deepen the medical relationship between real estate owners, tenants, companies and the customer in the long run.