The Rental Dispute Resolution Center, the judicial arm of the Dubai Land Department, reported that it held more than 2,000 video hearings with rental disputes in three months, and since the beginning of the Corona crisis, in the first quarter of this year, coinciding with the beginning of the Corona crisis .
The center, in statements to «Emirates Today», that it benefited from the readiness of the technical structure in the smooth transition from a distance, in conjunction with the instructions of the government, and in the framework of facing the outbreak of the Corona virus.
In detail, the head of the Rental Dispute Resolution Center, Abdel-Qader Moussa, said that "the center benefited from the automation of all its services in the rapid transition towards remote work, without any obstacles, and in conjunction with government directives in the aftermath of the (Corona) crisis," adding that the center resorted, Since 2016, to the development of its technological structure to accommodate the increasing number of lawsuits, the center has reached a mechanism for remote litigation, which is the first of its kind in the UAE and the region, and that works with "video conferencing" technology, which depends on all the procedures that the lawsuit goes through. Rent, made through a complete electronic system, from the start of a shelf The case and even the ruling thereon, and the litigants are not required to attend, which facilitated the task towards switching to work remotely.
Moussa added that the Center’s continuity of service to customers in the same way it was before the Corona crisis - because rent disputes are sometimes linked to urgent humanitarian cases, including disputes related to cutting basic facilities for tenants - came under the guidance of His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, First Deputy Chairman of the Executive Council, in his capacity as Chairman of the Judicial Council, which the Center has succeeded during the last period, by harnessing its technological structure that was already ready to accommodate that shift associated with this crisis.
He stressed that this readiness helped the center to continue to provide all its services without any derogation or violation, in conjunction with government directives regarding social divergence to address the spread of the Corona virus, through remote work, indicating that there are many international requests That comes to the center in order to implement this system.
Moussa pointed out that these techniques were imposed by the nature of rental issues of a special nature, as there is a type of rental issues that cannot be deferred, especially those related to cutting facilities or expelling the tenant or similar, from such issues, pointing out that the center held more than 2000 sessions Video listening to rental disputes, in three months, in the first quarter of this year, coinciding with the beginning of the "Corona" crisis, and these video sessions were not limited to the local dimension, but also included parties from outside the UAE, where the video was communicated with parties from China The United States, Britain, Canada, India, and I. Linda, Mauritius and Kuwait, have issues leasehold within the State, through this technique.
Steps for remote litigation
1 - Lawsuits are registered through the electronic system of the center remotely, whether from within or outside the state, and they are electronically checked and paid their fees as well.
2 - A distance litigation session is defined and notified to the parties. Before the session, an email will be sent to the parties to the lawsuit, as well as an electronic link that enables them to enter the distance litigation room.
3 - The litigator enters the public session remotely.
4 - The judge calls the parties to the lawsuit, and asks them to prove the identity to take a copy of it along with the picture of the present person.
5 - The judge opens the microphone to the parties to the case, and after the end of the hearing, he informs them of the decision.