Emirates Airlines set a record for its mobile applications by recording 20 million downloads, thanks to its strong focus on digital and portable technology, which led to a great demand by consumers, especially in Africa, the Gulf countries and Asia.
The Emirates Airlines application, available in more languages than any other international carrier, meets the requirements of its customers across the world with full functionality in 19 languages, including Arabic and Mandarin.
The application is available on the Apple Store, Google Play and recently on the Huawei Gallery, and is one of the best air carrier applications in the world.
Emirates Airlines aims to provide the best customer experience not on the plane and on the ground but also over the Internet as the majority of customers want to communicate in every stage of their journeys and we have witnessed a great demand for our services Through the mobile phone and the Internet, especially in emerging markets where digital technology has become the first choice for consumers.
Emirates Airlines has paid attention to improving the speed of browsing the website, which is one of the main elements in customer satisfaction with their online experiences.