• Ecommerce. This is the plan of Aliexpress to improve its image in Spain

The coronavirus does not know the boundaries of ecommerce . Aliexpress is canceling some orders that come from China to Spanish customers, not because the package entails risk of contagion, but because there are not enough people working to place orders at the usual times, already dilated.

Aliexpress is the product sales page, mostly from China, of the giant Alibaba. It also has Aliexpress Plaza, which sells products made in Spain and with faster shipments. In Spain it has two stores, one in Madrid and one in Barcelona.

"Dear customer, the city of Wuhan, in China, is suffering from the virus, all the express in China is closed, everyone needs to be home, we believe that the Government will solve this problem quickly, and we will return to work soon, the order will be sent once we have returned to work, if you cannot wait, we will be happy to make a refund. "

This is the message that the marketplace has sent to some of the customers whose order has been delayed because of the coronavirus. Some placed their order weeks ago. First they received a message saying that their shipment was delayed for the Chinese New Year. Now the platform reports a new delay claiming that it is the fault of the virus.

The company has made this decision, not because of the risk of contagion of a package, but because there is no staff to be able to continue with the usual work rhythm.

WHO noted a few days ago that it is safe to receive packages from China, that the people who open them are not at risk of contracting the virus because "the coronavirus does not survive too long on objects such as letters or packages."

Last week, the Alibaba group launched a global supply platform to connect medical supply providers with frontline medical personnel responsible for curbing the spread of Coronavirus in China.

According to the criteria of The Trust Project

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  • China
  • AliExpress
  • Coronavirus
  • Wuhan
  • Infectious diseases

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