Etihad Airways, the national carrier of the United Arab Emirates, Australia is an important primary market on its network of destinations, as it operates daily flights to major Australian cities, which are Sydney, Melbourne and Brisbane.

The federation is proud to employ more than 300 Australian community employees outside of Australia, most of whom reside with their families in the UAE capital, Abu Dhabi, the company’s headquarters. The number of Australians working and residing in the UAE is 16,000.

With the spread of devastating fires in different areas of Australia, Etihad decided to cancel the flight exchange fees for Australian citizens affected by this disaster, and that this procedure applies to flights to and from Australia.

Accordingly, we call on Australian citizens residing in the UAE, or residing in Australia and who wish to change their flights with Etihad Airways, contact the Etihad Guest service offices in the Emirates on +97160055666 or in Australia on +611300532215.

The company will also cooperate with the Emirates Red Crescent to collect donations within the country as part of assistance campaigns.