Japan Post and Japan Post consider orders for suspension of business Financial Services Agency Dec. 16 23:30

As a result of the inappropriate sales issue of Japan Post Insurance, it has been found that 670 cases of sales have been confirmed to have violated laws and internal rules through internal investigations by the company. The Financial Services Agency is proceeding with a study to issue an order to suspend some operations for Japan Post and Japan Post as having problems with the internal management system.

Since August, the Japan Post Group has been investigating approximately 183,000 cases where customers may have been disadvantaged over inappropriate sales of Japan Post Insurance.

According to the people concerned, the survey up to the 15th of this month had more than 12,000 cases suspected of violating laws and internal rules.

As a result of interviews with employees in charge of sales, 48 ​​cases were found to be violations of laws and regulations, and 622 violations of internal rules were confirmed.

On the 18th, President Masatoshi Nagato of the Japan Post will hold a press conference on the 18th and announce the contents of the survey, and will be asked how to explain management responsibility.

On the other hand, the FSA did not place too much emphasis on achieving quotas, and the management team did not fully grasp the actual situation at the site, and found that there was a serious problem with the internal management system.

For this reason, we are proceeding with examinations in the direction of issuing orders to suspend some operations to Japan Post and Japan Post at the end of this month.

In addition, the parent company, Japan Post, has been adjusted to issue a business improvement order, considering that there was a problem with the governance of the group.