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Parcel service: How do you get through the Christmas season as a parcel deliverer?


Twelve-hour days, low wages and precarious conditions? We would like to hear from parcel carriers what their everyday work looks like.

Is the Christmas season stressful? Yes, among others for those who take care of the parcels. Last year, 3.5 billion parcels were shipped in Germany. This corresponds to 12 million parcels a day. In 2019, it will probably be 3.7 billion.

Shortly before Christmas, the number of consignments ordered increases again by up to fifty percent, which is why some parcel services hire additional workers. Nevertheless, the end of the year means an even tighter pace for the suppliers than usual. "In the evening I feel the exertion. It pulls in the shoulder, the knee hurts, the feet burn", a parcel deliverer describes his everyday working life during the Christmas season 2018.

A market for subcontractors

In Germany, five companies are responsible for the CEP sector, i.e. for courier, express and parcel services. DHL, DPD, UPS, GLS and Hermes have different approaches. While DHL and UPS mainly work with permanent, own deliverers who are paid according to tariff and are social insurance, the three other services employ subcontractors.

Since the nineties, the CEP sector has been gradually liberalized, and the monopoly of Deutsche Post has been lifted. This is how a market was created "that is not made for competition", as the social scientist Engartner criticizes. "Ultimately, providers can only discharge the competition through low wages, precarious employment and immense pressure on the workforce."

What strains your nerves?

With this in mind, we would like to contact parcel deliverers: How are you doing during the Christmas season? What is your everyday work like? What strains your nerves? Are there any experiences in your working time that you don't want to miss? What do you ask from politics? Tell us about it!

Please describe your experiences in the form or in the comment area. Alternatively, you can also send an email to We would like to publish selected articles, if desired anonymously.

Only answers to the questions asked above will be published in this comment area. Please use the comment areas under the corresponding other texts on ZEIT ONLINE to discuss related topics.

Source: zeit

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News/Politics 2019-12-14T08:25:14.222Z

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